From a health standpoint, the company says that Flippy can help curb the spread of food-borne pathogens by using thermal imaging technology to detect when the meat is fully cooked (via CNN). It also helps limit human exposure to food, potentially reducing the spread of illness. From a customer service standpoint, Miso Robotics also believe Flippy will free up workers to "focus on creating memorable moments for customers."
Food service robots have been on the rise in recent years, becoming particularly useful in the face of social distancing and labor shortages. Robotics companies now produce robots for just about every restaurant task imaginable, from assembling pizzas to serving lattes (via FastCasual.com). China has notably utilized robotic chefs, bartenders, and servers at the 2022 Olympic games in Beijing to reduce human-to-human interactions in dining halls in an effort to keep COVID-19 at bay.
Now, robotics could provide a potential solution to the labor shortages that have plagued the fast food industry in recent years. "Having Flippy 2 be a new hire at 100 of our White Castle locations keeps us on a path to achieve big goals at White Castle," said White Castle COO Jeff Carper. "Our partnership with Miso continues to lead the way on what's next for back of house restaurant operations looking to empower team members with technology."
While this technology represents a big step forward for the fast-casual restaurant industry, the broader implication of robotics on the human work force of the future is as yet unknown.
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This Futuristic Chef Could Be Coming To Your Local White Castle - Tasting Table
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