It encompasses everything from dealing with the aftermath of collisions on the roads and rescuing people from rivers, to responding to medical incidents and suicide attempts.
Crews here and across West Yorkshire could be called upon to deal with building collapses, hazardous materials, flooding and much more. And, of course, there are the animal-related rescues that give rise to the well-worn jokes about days spent rescuing cats stuck up trees.
The Yorkshire Evening Post continues its Your Right to Know campaign this week with a look at the statistics for non-fire incidents tackled by West Yorkshire Fire and Rescue Service.
The latest figures show that the service responded to 2,995 non-fire incidents during 2018/19, an increase of 20 per cent since 2014/15.
Deputy Chief Fire Officer Dave Walton told the YEP: As we are named firefighters, there can be the misconception that all we do is fight fires when really the role is so much more than that. No two days in the job are the same and our crews have to be prepared for a huge range of possible calls.
We also keep the community safe in less dramatic ways by fitting smoke alarms and educating people around fire safety.
Our firefighters truly are multi-skilled, and were constantly training using the latest skills and equipment to keep the people of West Yorkshire safe.
It is no surprise that firefighters are joining colleagues across the emergency services, the NHS and beyond to support the fight against coronavirus. They will help as needed with tasks ranging from driving ambulances to delivering food and medicine to those self-isolating.
Chief Fire Officer John Roberts said: Its part of a firefighters DNA to provide help during difficult times so we are pleased to support this way of working together with our fellow emergency services.
We are already working at the heart of our local communities, and trained in things like driving emergency vehicles and responding to critical situations so we are well placed to deliver these additional tasks to help protect the most vulnerable.
But he stressed these additional duties would be on top of the services usual role in keeping West Yorkshire safe.
Id like to assure the public that fire cover remains a priority for us as a service and we will continue responding to all core emergencies, such as fires and road traffic collisions, he said.
Road traffic collisions were the most frequent non-fire incidents during 2018/19, with 614 recorded the equivalent of nearly 12 per week.
This was followed by 389 requests to gain entry to a property and 270 calls to support other agencies. There were also 255 lift releases, 122 animal rescues, 84 flood-related calls, 77 medical incidents and 44 water rescues.
The latter require a response from specialist water teams, such as those at Leeds Fire Station where crew manager Frank McNeil, inset, is based.
Mr McNeil: Its the training more than anything else that separates us. We have our own personal protection dry suits and personal flotation devices.
Were trained to self-rescue. If we do find ourselves in trouble in fast water as were performing a rescue and get stuck, were trained to swim ourselves out of danger, if you like.
Getting an accurate location can be among the first challenges.
Where somebody goes in, it doesnt necessarily mean its where theyre going to be when the crew get there, he said. The most important thing is to get us out first, its getting us on the way. The last thing we want is somebody else trying to go in to rescue someone and getting into difficulty themselves.
Non-fire incidents in 2018/19
614 road traffic collisions
Read more here:
'It is part of a firefighter's DNA to provide help during difficult times' - Yorkshire Evening Post
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