Cisco TelePresence Management Suite Data Sheet – Cisco

Product Overview

Telepresence conferences are most effective and most often attended when they can be set up easily. With Cisco TelePresence Management Suite (TMS), you dont need to be concerned with the equipment being used or where people are located. To schedule a meeting, you tell Cisco TMS which rooms you want to use and how many people will be joining the meeting. Cisco TMS will automatically book the conference rooms and necessary ports for your conference.

To help invite participants, Cisco TMS integrates and searches directories and external information sources. It also integrates with Microsoft Exchange with Outlook clients so users can book Cisco video meetings using existing workflows. As a self-service solution, Cisco TMS helps lower your video conferencing costs and increase user satisfaction.

Schedule, Control, and Manage Your Cisco TelePresence Conferences

Cisco TMS provides scheduling, control, and management of Cisco TelePresence conferencing and media services infrastructure plus endpoints, enabling you to improve productivity, reduce costs, and increase return on your Cisco TelePresence investments (Figure 1).

Figure 1. Cisco TelePresence Management Suite

Cisco TMS simplifies network administration through powerful scheduling, configuration, and provisioning capabilities, making Cisco TMS vital to any Cisco TelePresence deployment (Figure 2).

Figure 2. Cisco TelePresence Management Suite Applications

Features and Benefits

Benefits of Cisco TMS include:

Scalable provisioning: Cisco TMS offers rapid, large-scale deployments of up to 100,000 Cisco TelePresence users, endpoints, and soft clients across disparate customer locations, including up to 5,000 direct-managed endpoint and infrastructure devices.

Centralized administration: Cisco TMS automates and simplifies the management of Cisco TelePresence meetings and Cisco Telepresence infrastructure resources, reducing your total cost of ownership (TCO).

Flexible scheduling: Cisco TMS makes scheduling Cisco TelePresence meetings more accessible with a range of tools including a simple and intuitive web Smart Scheduler, Microsoft Exchange and Outlook integration, and advanced booking capabilities for experienced concierge administrators.

Natural user experience: Cisco TMS reduces complexity and makes it easy for users to start and join meetings on time with One Button to Push (OBTP) for select Cisco TelePresence systems and intuitive how-to-join instructions for other participants, including one-click-to-join for people joining with Cisco Meeting App or with Cisco WebEx if using Cisco Collaboration Meeting Rooms (CMR) Hybrid.

Features of Cisco TMS include:

Centralized management of all conferences, impromptu and scheduled, in real time

Flexible scheduling tools designed to meet the needs of basic users for quick conference creation, including integration with Microsoft Exchange for scheduling through Outlook clients and advanced conference booking options for sophisticated users

One-Button-to-Push (OBTP) to make it easy to join a meeting when scheduling resources on premises with Cisco Meeting Server and Cisco TelePresence Server or with Cisco WebEx Video (Cloud CMR) meetings

Scheduling and OBTP with the Microsoft Skype for Business Outlook add-in using Cisco Meeting Server

Robust and flexible phone book management that supports synchronization with a wide range of directories, including external sources for easy contact management

Table 1 lists additional features and benefits of Cisco TMS.

Table 1. Features and Benefits

Product Feature

Benefits

Configuration Management

Provisioning and device management

Cisco TMS supports up to 5,000 direct-managed devices featuring distributed and redundant architecture.

Cisco TMS supports up to 100,000 Cisco Telepresence users, endpoints, and soft clients across disparate customer locations with the Cisco TelePresence Video Communication Server (VCS) clustering technology.

Cisco TMS Provisioning Extension (Cisco TMSPE) supports provisioning and management of a variety of Cisco TelePresence Systems.

Account management, security, and permissions

Microsoft Active Directory integration allows the use of enterprise logins.

Synchronization with the enterprise directory provides for automatic user account creation and maintenance.

User groups for controlling permissions are customizable.

Cisco TMS supports automatic group membership using Microsoft Active Directory.

Directory Management

Phone book and sources

Cisco TMS provides centralized phone book and directory services for Cisco and select third-party H.323 and Session Initiation Protocol (SIP) endpoints.

Import of directory records and synchronization with many data sources, including Cisco Unified Communications Manager, Microsoft Active Directory, H.350 Lightweight Directory Access Protocol (LDAP), gatekeepers, and file-based imports is automatic.

Cisco TMS offers hierarchical phone book structures, enabling easy browsing of contacts on the endpoint user interface.

Conference Management

Conference Control Center

Conference Control Center manages scheduled and unscheduled conference activity for point-to-point, multipoint control unit (MCU)-hosted, and Cisco TelePresence Server hosted conferences.

Conference Control Center monitors conference events for connectivity status, alarms, and changes.

Conference Control Center is not available with Cisco Meeting Server.

Diagnostics and alarms

Intelligent diagnostics interrogate the configurations and status of managed devices, reporting errors.

Ticketing service

Cisco TMS ticketing service provides a centralized view of status and configuration errors for direct-managed devices.

Cisco TMS offers proactive suggestions for resolving error conditions.

Event notification

Cisco TMS provides email notification of select system events on a per-event, per-device, and per-user basis.

Booking and Scheduling

Scheduling Cisco TMS Extension products

Cisco TMS Smart Scheduler interface, included with Cisco TMS Provisioning Extension (Cisco TMSPE), allows simple, intuitive booking of single-instance and recurrent Cisco video meetings.

Cisco TMS supports Microsoft Exchange Server 2007, 2010, 2013, 2016, and Office 365 calendar integration through the Cisco TelePresence Management Suite Extension for Microsoft Exchange (Cisco TMSXE).

Cisco TMS supports OBTP for Cisco WebEx video integration (CMR Cloud) using Hybrid Calendar Connector or Cisco WebEx Productivity Tool scheduling.

Custom-built scheduling interfaces for other calendaring products are supported through the Cisco TelePresence Management Suite Extension Booking API (Cisco TMSBA).

Support for advanced Cisco Telepresence scheduling features

Scheduling with Cisco Meeting Server, Cisco TelePresence Server, Cisco TelePresence Conductor, and Cisco TelePresence MCUs.

Scheduling and automation of point-to-point meetings using embedded Cisco TelePresence MultiSite capability of select Cisco TelePresence endpoints.

Essential scheduling of third-party, unmanaged bridges with OBTP, including formal Acano 1.x product.

Variable-length PIN access controls on Cisco TelePresence Servers and Cisco TelePresence MCUs, and participant access codes for CMR Hybrid are supported to secure meetings.

Scheduling for both Cisco TelePresence and Cisco WebEx meetings with CMR Hybrid, enabling organizations to extend their meetings.

Cisco TMS allows participants to join scheduled meetings 5 minutes early and to automatically extend meetings when resources are available. Where meeting extension is not possible, Cisco TMS will display meeting notifications to participants.

Booking confirmation emails

Customizable booking confirmations are automatically sent by email to the organizer with clear, simple joining instructions and clickable links for participants to join using Cisco Jabber, Cisco Meeting App (including WebRTC-enabled browsers), Cisco WebEx, and audio-only phones.

Resource allocation

Scheduling is provided across heterogeneous networks with mixed vendors and mixed protocols (H.323, H.320, SIP, and telephone).

Cisco TMS intelligently manages dial-plan and infrastructure resources to facilitate conference automation.

Infrastructure Management

Asset management

Cisco TMS has a single management console for all Cisco and select third-party telepresence devices, including endpoints, call-control servers, Cisco TelePresence Servers, Conductor, Cisco TelePresence MCUs, and other infrastructure.

Communications for all Cisco applications are secured using Secure HTTP (HTTPS) using X.509 certificate validation (user, device and server).

Configuration backup and restore

With Cisco TMS you can retrieve and back up configurations of supported endpoints and devices.

You can compare current and previous device configurations.

Cisco TMS supports single or bulk restoration of saved configurations to supported endpoints and devices.

Software upgrades

Automated software upgrade helps ensure the latest software updates and release key retrieval for supported endpoints and devices with minimal administrative intervention.

Cisco TMS offers an administrator-defined schedule for bulk software upgrades of supported systems.

Customized Reporting and Analysis

Auditing

Integrated application audit logging to monitor system changes is supported.

Standard reports

Asset management reports include ticket logs, device events, device alarms, and connectivity diagnostics.

Call-history reports for managed endpoints and infrastructure are provided.

Scheduling activity reports include user-based scheduling, interface used, conference event logs, and conference reports. (Not available with Cisco Meeting Server.)

Product Specifications

Table 2 lists platform and language specifications of Cisco TMS.

Table 2. Platform and Language Specifications

Platform

Application

Cisco TMS is provided as software for installation on a customer-provided Microsoft Windows Server (Cisco recommends Cisco Unified Computing System[Cisco UCS] servers).

The Cisco TMS user interface is a web browser-based application that uses Microsoft Internet Information Services (IIS) and the Microsoft .NETframework.

Database server flexibility and resilience

Cisco TMS uses a local SQL Express database server, or an external standalone Microsoft SQL Server, or Microsoft SQL Server clustering. Optional dual application servers can provide high availability.

Localization and Internationalization Support

Character set support

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Cisco TelePresence Management Suite Data Sheet - Cisco