How Silicon Valley’s Workplace Culture Produced James Damore’s Google Memo – The New Yorker

Last week, a software engineer at Google, James Damore, posted a ten-page memo, titled Googles Ideological Echo Chamber , to an internal company network. Citing a range of psychological studies, Wikipedia entries, and media articles on our culture of shaming and misrepresentation, Damore argued that women are underrepresented in the tech industry largely because of their innate biological differences from mentheir stronger interest in people rather than things, their propensity for neuroticism, their higher levels of anxiety. Damore criticized the companys diversity initiatives, which focus on recruitment, hiring, and professional development, as discriminatory, and advanced concrete suggestions for improving them: de-moralize diversity, de-emphasize empathy, stop alienating conservatives, and be open about the science of human nature. On Monday, Googles C.E.O., Sundar Pichai, sent a note to his employees decrying the memos harmful gender stereotypes and noting that portions of it violated the companys code of conduct. Damore was fired, and promptly filed a charge with the National Labor Relations Board.

As soon as news of the memo broke, tech workers took to the Internet. (Ours is a privileged moment: never before has it been so easy to gain access to the errant musings, rapid-fire opinions, and random proclivities of venture capitalists and others we enrich.) There were calls for Damore to be blacklisted from the industry; nuanced analyses of the memos underlying assumptions and ripple effects; facile analyses of the same; message-board debates about sexual harassment, affirmative action, evolutionary biology, eugenics, and wrongthink; and disagreements about the appropriateness of Googles response. (Firing people for their ideas should be opposed, Jeet Heer, a self-described Twitter Essayist and an editor at The New Republic , tweeted.) George Orwells 1984 was trotted out, discursively, and quickly retired. More than a handful of people pointed out that the field of programming was created , and once dominated, by women. Eric Weinstein, the managing director of Thiel Capital, an investment firm helmed by Peter Thiel , tweeted disapprovingly at Googles corporate account, Stop teaching my girl that her path to financial freedom lies not in coding but in complaining to HR.

Though Damores memo draws on familiar political rhetoric, its style and structure are unique products of Silicon Valleys workplace culture . At software companies, in particular, people talkand argue, and dogpile, and offer unsolicited opinionsall the time, all over the place, including in forums like the one where Damore posted Googles Ideological Echo Chamber. In my experience in the tech industry, such forums serve as repositories for all sorts of discussionsfeature launches, bug fixes, birth announcements, introductions, farewellsand are meant, in part, to promote the open-source ethos that everyone can, and should, pitch in. But they also favor the kind of discourse that people outside the industry may recognize from online platforms such as Reddit and Hacker News; it is solution-oriented, purporting to value objectivity and rationalism above all, and tends to see the engineers dispassion as a tool for solving a whole range of technical and social problems. (Being emotionally unengaged helps us better reason about the facts, Damore writes.) But the format is ill-suited to conversations about politics and social justice.

One of the documents that resurfaced in the online discussion of the Google memo was What You Cant Say , by Paul Grahamthe co-founder, along with his wife, Jessica Livingston, of the startup accelerator Y Combinator , which runs Hacker News. The five-thousand-word essay, which Graham published on his personal blog, in 2004, begins with the premise that there exist moral fashions that are both arbitrary and pernicious. Fashion is mistaken for good design; moral fashion is mistaken for good, he writes. The essay makes a case for contrarian thinking through a series of flattering analogiesGalileo was seen as a heretic in his time; John Milton was advised to keep quiet about the evils of the Roman Inquisitionand argues that opinions considered unfashionable in their time are often retroactively respected, if not taken as gospel. The statements that make people mad are the ones they worry might be believed, Graham writes. I suspect the statements that make people maddest are those they worry might be true. At several points, he refers to political correctness.

What You Cant Say is by no means a seminal text, but it is the sort of text that has, historically, spoken to a tech audience. Googles Ideological Echo Chamber, with its veneer of cool rationalism, echoes Grahams essay in certain ways. But, where Grahams argument is made thoughtfully and in good faithhe is a proponent of intellectual inquiry, even if the outcome is controversialDamores is a sort of performance. His memo shows a deep misunderstanding of what constitutes power in Silicon Valley, and where that power lies. True, Google and its peers have put money and other company resources toward diversity efforts, and they very likely will continue to do so. But today, in mid-2017, menwhite menare still very much in the majority. It is still largely white men who make decisions, and largely white men who prosper. By positioning diversity programs as discriminatory, Damore paints exactly the opposite picture. He frames employees like himself as a silenced minority, and his contrarian opinions as a kind of Galilean heresy.

It is conceivable, of course, that Damore distributed his memo to thousands of his colleagues because he genuinely thought that it was the best way to strike up a conversation. Open and honest discussion with those who disagree can highlight our blind spots and help us grow, he writes. Perhaps he expected that the ensuing dialogue would be akin to a debate over a chunk of code. But, given the memos various denigrating assertions about his co-workers, it is difficult to imagine that it was offered in good faith. Damore wasnt fired for his political views; he was fired for how (and where) he applied them. The memo also hints at a larger anxietya fear, possibly, of the future. But technological advancement and social change move at different velocities; someone like Damore might sooner be automated out of a job than replaced by a woman.

Minority groups in tech are no strangers to being second-guessed, condescended to, overlooked, underpaid, and uncredited. But seeing Damores arguments made publicand, in some cases, seeing them elicit supportwas a fresh smack in the face. It was a reminder that plenty of tech workers and executives still consider hiring women and people of color lowering the bar, and that proving ones place is a constant, Sisyphean task. After all, not so long ago, advocacy on behalf of womenand black, Latino, nonbinary, and otherwise underrepresented peoplewas the unfashionable, contrarian alternative in the tech industry.

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How Silicon Valley's Workplace Culture Produced James Damore's Google Memo - The New Yorker