Category Archives: Golden Rule

After serving as president of KFC, Cheryl Bachelder became CEO of Popeyes Louisiana Kitchen in 2007. At the time, the national chain of fried chicken restaurants was a mess. Employee morale suffered amid plummeting sales and profits. Franchise owners distrusted the companys leadership team.

Determined to reverse the downhill spiral, Bachelder revamped the culture. She encouraged teamwork and knocked down silos that prevented collaboration. She treated every employee with respect and warmth, embracing the concept of servant leadership in which her job revolved around supporting their success.

Rather than make bold plans in her early months as CEO, Bachelder focused on mending fences with disgruntled franchise owners. She traveled to seven cities, meeting franchise owners in small groups and inviting input. Calling it a listening tour, she took detailed notes.

I think thats the keyto not assume you know, she says. And also that you never forget that the people closest to the business actually do know whats going on.

Based on their feedback, Bachelder formulated a turnaround plan. She drafted a one-page list of goals, strategies and priorities that she billed the Road Map for Results. She led town-hall meetings to share her road map with employees and solicit their opinions, asking them, Does that ring true? Is that what you were trying to tell us? Is that a plan you could be excited about?

Another key to the turnaround: Bachelders embrace of the Golden Rule. She urges everyone to act like the leader they wished they worked for. She often asks supervisors to describe the traits of a great leader that theyve known. Then she asks, Are you being that leader to the people that work for you?

Adapted from Servant Leadership in a Louisiana Kitchen, Sarah Stanley, http://www.acton.org.

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Apply the Golden Rule to lift results - Business Management Daily

Michael Schrader 9:27 a.m. ET Feb. 20, 2017

After the most contentious and nasty election in my lifetime, I decided to take a break and delve into the world of history. Reading history is my comfort food; I find it a wonderful distraction from the day-to-day drama of life. There is an old expression that those who do not learn from the past are doomed to repeat it; I am afraid we are all doomed.

I have been reading about two major World War II battles that are not really talked about in our history classes, because we were not involved, and if we were not involved, it is somehow not important; but it is. The siege of Leningrad lasted almost three years from 1941 through 1943, and exposed one of the most diabolical objectives ever in war the complete and total annihilation of a group of people, the Slavs, whom the Germans felt were inferior and were using resources that would be better used by the Germans. The Germans attacked the Poles and the Russians with the objective of depopulating the land and using it for German colonization and expansion. A German Manifest Destiny if you will.

When the Sioux refused to give up their land in the Black Hills, the solution was to starve them to death to get the land by cutting off their food supply, which led to the wholesale slaughter of tens of millions of buffalo. The Germans used the same concept at Leningrad get the land by starving the people to death. Reading the first-hand accounts of the Leningraders reveals the bad and good of human nature there were many bad, who hoarded food and had no qualms about watching others die, but there were many more good people, who took a whatever you to others, you do to me approach. Incredibly, even though hundreds of thousands died, hundreds of thousands lived.

Fast forward to the last battle of the war, Berlin. With the tables turned, the Russians had Berlin surrounded. Unlike in Leningrad, the cradle of socialist atheism, where the majority of people opted to help each other, Berliners helped themselves. Neighbor turned against neighbor and did not hesitate to turn them into the authorities for liquidation. The German government decided it would be better to destroy the city and the million plus people in it than let the Russians have it, even blowing up infrastructure that the citizens relied upon to live. When the Russian troops entered the city, one of the first things they brought was food. Yes, the Russians did commit atrocities, but those paled in comparison to what the Christian capitalist Germans did to them.

So, are we Leningraders or Berliners? I have heard some very nasty rhetoric lately, that somehow if you are not a Christian capitalist you are somehow subhuman. Ironically, it was the Godless Communists of Leningrad who actually behaved more Christian than the Christian Germans did. Your religion, or lack of one, does not make you better or worse than anyone else it is how you treat others. When I see someone walk around Kroger wearing a shirt with the outline of the continental 48 and the words Fyou! We are full! that is alarming. If you have ever been west of the Mississippi, you know that there is plenty of room available; or is it that we do not want people who we deem as subhuman?

When I see a customer at Kroger take every single loaf of wheat bread without any thought that others might want wheat bread, I wonder. When people hear insults and putdowns of others and do not stand up for what is right, that gossip mongering is wrong, and instead pile on because they do not like the target of the gossip, I wonder. When people know that someone is sick or injured and do not bother to check up on them and see if they are OK or need anything, I wonder. If we were under siege, would we be the Leningraders or the Berliners?

Seeing how uncivil, uncaring, and rude we have become with each other, I am pessimistic.

Community columnist Michael Schrader lives in Port Huron.

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Would golden rule survive if we were under siege? - Port Huron Times Herald

Hector h3cz Rodriguez is the owner of one of esports most popular properties, OpTic Gaming.

His vision has helped create a peerless franchise, where tournament viewership can rest solely on the performance of his team.

Through daily video logs and regular streaming, as team owner h3cz is every bit as famous as his high profile players, amassing his dedicated audience.

Social media is a vital cog in the OpTic Gaming machine and has been key to building their reputation.

Still, social media continues to be a minefield, even for veterans like Hector. In the first of a regular column, he discuss his own experiences and how theyve helped mould the way OpTic approach platforms like Twitter:

The Golden Rule of Twitter

I have one particular rule with the OpTic players and staff; no swearing on Twitter, the main reason you need to be professional in esports, regardless of your role, is because first impressions are everything.

A message that I like to drill into anyone associated with OpTic, is that you never know whos watching. Whether you like it or not, the root of the competitive gaming industry is money from advertising via brand sponsorship.

It makes everything go around and without it, all wed have is Gamebattles. As esports expands beyond the endemic companies who are aware of the industry, you get into non-endemic space with companies who want a piece of the action, and it would be naive to think that you know which companies are thinking about sponsoring you. Large brands will always have researchers out to identify the next big thing.

If those brands arent familiar with the accepted terminology in esports, they could be put off by you Tweeting out that you f****** hate this TV show. Judging a book by its cover is something people tell you not to do, but its the first thing that a company will do when starting a business relationship.

A relatable example would be when you go for a job interview, regardless of the position, youre going to wear and suit and tie to put your best foot forward and make a good impression.

Im not saying that you have to always be squeaky clean, because a lot of sponsors will allow you creative freedom, but you have to remember that people from outside of the esports world will not read the things you say in the tone in which you tell them.

Always be aware of how you are perceived. There is a huge difference between audio and text; it is a lot easier to give context while filming, tone, facial expressions, body language etc. on the other hand, on Twitter its almost impossible to detect the tone of the author, especially when its someone you dont know.

The same rule goes with sarcasm so avoid when possible. An example I always like to give about Twitter swearing happened back when the Old Men of OpTic were playing Ghosts in 2014. It completely changed the way I viewed social media and the way I interacted with it.

A young streamer had Tweeted at me that I was missing shots because I was getting old. In what I considered a joking manner, I responded F*** you dude as in HA HA F you dude, quit bustin my chops.

Not an hour had passed when I was contacted by the mother of this young fan, who said that she wasnt happy about the way I had talked to her son. I quickly realised that I didnt know how old he was, I didnt know his circumstances and that responding in that way was leaving me open to potential problems. She read that Tweet as a direct insult to her son, when I meant it in an entirely harmless way.

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I respect her vigilance as a parent. While I probably wouldnt have reacted in the same way, it taught me that you couldnt assume how someone will read something; you cant assume that they know the context or the back story and instead of having to explain myself, my Tweet or my teammates Tweets, from the moment that happened, I stopped swearing on Twitter and in turn, I implemented the no swearing rule for the rest of OpTic I too needed to be vigilant and protect me, them and OpTic from any misunderstanding.

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h3cz: The Golden Rule of Twitter - Dexerto

Forbes

Motivating Your Team: Why The Golden Rule Doesn't Always Apply Forbes We all have different preferences. My wife, Mary, watches sports. I watch nature shows. She roots for the Knicks. I root for the young impala dodging the cheetah. Occasionally, I surprise her with tickets to a game at Madison Square Garden. While she ...

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Motivating Your Team: Why The Golden Rule Doesn't Always Apply - Forbes

12:04 a.m. ET Feb. 16, 2017

Defeating terror requires better ideas.(Photo: ~File photo)

How can ISIS/ISIL/DAESH be defeated? The first rule of conflict is: Know your enemy.

ISIS is nothing more than the latest incarnation of a splinter group of Muslims called Salifists who are Sunni Absolutists with a desire to foment the war to end time. They believe that The Divine is on their side and they will prevail to assume control of planet Earth. The problem is that most religions have a sect that has the same belief that in that war, The Divine is on their side and that they, and they alone, will assume control of planet Earth. The line of these Armageddon-seeking groups stretch back deep into religious history. In the final analysis, all of these groups are only ideas promulgated with the hope of gaining temporal power and dictating to the masses of humans.

For all of these groups, the enemy is always out there, anyone who is different from the people in the group. All of the problems of the world, particularly the problems of the leaders and their followers, are caused by those outside. Since they are not us, they eventually become seen as legitimate targets and sub-human impediments to fulfilling the goal of becoming masters of the earth. They claim that the others hate them and are trying to destroy them and their purity. The other problem is that frequently impure people get inside the group of those who are the chosen and the group has to go through periodic purges to maintain their purity.

Generally, political issues cause the rise of these groups. living in poverty, discriminated against, feeling powerless, being pawns in a game you dont understand, generally feeling mistreated by everything around you leads some to gravitate to believing in the cause of the Absolutist regime. It is us-versus-them on steroids. Every slight, every wrongful act, every misplaced word is proof that the faithful are under attack and they must strike back.

Essentially, ISIS is only an idea. The problem is: How do you defeat an idea? Ideas are bullet- and bomb-proof, in fact, outright warfare against the keepers of the idea only serve to prove to the faithful that the leaders claims that they are under attack, are correct. Even discrimination is tacit proof that the rest of the world is against the keepers of the pure doctrine.

The only thing that can defeat ISIS or any of the other absolutist movements is a better idea; the idea of a world where humans respect each other; where the gap between wealth and poverty is much smaller than it is today; where there is opportunity for you to grow into what you can become and your children can live a better life than yours; a world where love and respect are the common currency of people and nations those better ideas can defeat any Absolutist message.

Unfortunately, it is not natural for humans to practice the rule of: Do not do to others that which you dont want done to you. While this rule is understood and has been realized many times in human history, it is not universally practiced anywhere. Striving to live that rule is probably the hardest thing humans can do. Unfortunately, it is easier, and perhaps more satisfying, to simply strike back hard against your perceived enemy even though you know it will lead to counterstrike-for-counterstrike and can lead to Armageddon which is, of course, what the absolutists wanted in the first place.

Yet, we continue to lash out at others fully expecting that this time, unlike all the times before, that the outcome will be different. Defeating ISIS and all the other absolutists would be easy if we could live the Golden Rule but that rule is incredibly difficult to live. It is, as one author noted: The March of Folly and we are well along the path. We can turn around and get off the path but will we ever do that?

George N. Wells

DOVER

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LETTER: Living by 'Golden Rule' would defeat ISIS - Daily Record - Daily Record

During a trip to Colorado as a child, I found gold. I had previously devoured Jack Londons Call of the Wild, imagining myself out in the Canadian Yukon or the Alaskan Klondike finding gold. Unable to convince my parents to take me to Alaska I unsuccessfully suggested this family vacation every year as a child the Colorado Rockies at least fit the image in my gold-panning dreams better than Missouri. And then it all came true. I found gold.

During a trip to Colorado as a child, I found gold. I had previously devoured Jack Londons Call of the Wild, imagining myself out in the Canadian Yukon or the Alaskan Klondike finding gold. Unable to convince my parents to take me to Alaska I unsuccessfully suggested this family vacation every year as a child the Colorado Rockies at least fit the image in my gold-panning dreams better than Missouri. And then it all came true. I found gold.

Brian KaylorWell, I thought I did. It turned out I merely found a piece of pyrite, a mineral with only a superficial resemblance to gold. Pyrite, more popularly known as fools gold, looks fairly similar to gold but holds much less value. An expert wouldnt fall for it, but I didnt know any better.

We can often find ourselves fooled by cheap knock-offs from watches to designer handbags. Even the famed golden rule can be twisted.

During a recent U.S. Senate confirmation hearing for a potential cabinet member, a senator invoked the golden rule to justify his squashing of the other partys dissent. Well, he called it the golden rule, but it seems he needs to recheck his Bible. The senator explained this so-called golden rule to mean he would treat the other party the same way the other party treated his party in the past. Thats a fools golden rule. The senators teaching instead resembled the eye-for-an-eye philosophy. Jesus literally rejected that tit-for-tat code in the Sermon on the Mount before offering what we call the golden rule later in that sermon.

The golden rule isnt as the senator in the hearing suggested do unto others as they did unto you. Its treat others as you would have them treat you. Politicians in both parties routinely fall for this fools golden rule. They complain about the other partys actions until an election switches who is in power and then politicians in both parties do exactly what they used to complain about the others doing. Thispolarization and revenge-seeking spoils relationships and disrupts the tasks on which we should work. Giving into this fools golden rule is to allow party and power to trump principles.

Politicians are not alone. We follow this fools golden rule in many areas of our lives. We treat family members as they previously treated us. We hit back at coworkers to retaliate for their past actions. We respond in kind to people at church or down the street. We knock out an eye for an eye and a tooth for a tooth until we are all blind and toothless. Such a moral code uses past behavior as a ceiling for our own actions since we will not treat anyone any better than they previously treated us. That only allows for our behavior to spiral downward.

Jesus called us to something more difficult: to treat someone who wronged us better than how that person treated us. Pyrite remains more common than real gold. Living out the golden rule makes one unusual in a world of polarized politics, broken homes and split churches. Ultimately the teaching of Jesus leads us to follow his own example. Jesus did not treat us as we treated him. We mocked him, beat him, spat on him, killed him. And he responded with love.

When I travel to Colorado today, I try to remember the line from William Shakespeare that all that glisters [or glitters] is not gold. But as we consider how Jesus taught us to treat others, I prefer J. R. R. Tolkiens inversion of the poetry: all that is gold does not glitter.

Brian Kaylor is editor of Word&Way.

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A Fool's Golden Rule - Word and Way - Word and Way

Those who enter the three businesses started by the Campbell family in Iowa Falls - Campbell Supply, Cam-Spray and Iowa Power Products - will see on the wall a framed sign that says Years of Employment and below that a list of the years employees have worked there. Many have double digits next to their names. Thats one of the companies secrets of success.

Bob Campbell, corporate officer for Campbell Supply, said having great employees who stay for a long time helps them create better relationships with their customers. The salespeople at Campbell Supply can develop good relationships with their accounts.

Its a secret to our success, he said. A customer doesnt have to explain what they need because the person already knows them.

The company also focuses on its core values of integrity, following the Golden Rule (Do unto others as you would have them do unto you) and providing a financially secure and stable family environment.

Campbell said those values extend to the companys other locations in Waterloo, Sioux City and Cedar Rapids. The companys employees are expected to treat customers, vendors and fellow employees the way they would want to be treated as well.

One of those employees is Darla Smith. She is the assistant sales and marketing manager and has been with the company for about 33 years, after being hired in 1984. She came out of college and started with more of an accounting position with the company. That evolved to sales and marketing and she has stuck with that.

The atmosphere and people I work with has allowed me to grow, she said. Its exciting to be part of the company and watch it grow.

Smith said Campbell Supply does a good job adjusting to her needs, too. When she had twins, she said the company let her go to four days a week for a while and she appreciated that flexibility.

And I enjoy what I do. Thats a lot of it too, she said.

The company is all about family. Brothers John and Jim Campbell formed a partnership in 1959 and bought a business from Manning W. Howell in 1962 to establish Campbell Supply Company. They originally were on East Rocksylvania Avenue, but moved to their current South Oak Street location in 1968. That building has been expanded several times.

Second-generation family members Bob and Steve Campbell now operate the business. They keep the family atmosphere going.

We have those core values here, which may not be unusual (for other companies) but its kept people here, Bob said.

Campbell Supply is an industrial distribution company. Bob said a lot of people may not know what that is, but he said industries need someone to supply them with items like tools and other components that they need to run their businesses.

He said industries also rely on a business like Campbell Supply to be on top of new items available. Another advantage of having long-term employees is they get to know the products and can quickly learn about something new that their customers may be interested in.

A company like 3M has new items constantly, our customers want people to show them whats new, he said.

Part of being able to find employees that will grow with the company, is finding young people interested in the business. Campbell said that isnt always easy to do, with so many young people interested in technology instead of grinders and cutting discs. But on another note, the company does have a growing IT department to handle thousands of products on the website.

Finding people who want to live in small-town Iowa can also be a challenge, but the company does have opportunities for salespeople to live elsewhere.

Many companies have started out in smaller towns and then moved corporate headquarters to the states metropolitan areas. Campbell said this company has stayed where it was created because they grew up here. They also have people who have moved away, but want to come back home after starting to raise a family, so a company like Campbell Supply in Iowa Falls is a good option for them.

The other two companies operated by the Campbells in Iowa Falls also see longevity of staff at them. Bill Jensen is an example at Cam Spray. Jensen is the product manager there and has been with the company for 35 years.

Jensen said Cam Spray was his first job when he got out of school. It was just getting started in the early 1980s.

I saw the opportunity to get in on the ground floor of something, he said.

Jensen said he works with good people and the company gives employees the opportunity to try out new things.

If we have an idea for something we think we can sell, we get a lot of latitude to make that happen, he said.

He said the company has a family atmosphere. The people he works with get their work done, but also have fun at the same time.

Its pretty laid back, he said.

Jensen enjoys when new products come along. He said he gets input from coworkers on the project and watches what they can come up with. Items need to be adapted for various customers needs.

Jensen said he plans on staying with Cam Spray until his retirement. As the business brings in younger people, he looks to spend some more time with his grandchildren, and also working on his farm and wrenching on his classic car.

Another business is housed in the same location as Cam Spray. That is Iowa Power Products. That business distributes Honda engines and Hatz diesel engines to the OEM market and through the dealer network.

The first face someone sees when entering the business is often Sharon Ites. Shes been with the company for 30 years. She came to the business after working for a Yamaha dealership. Her sister was working at Campbell Supply and told her about the opportunity. She applied and got the job.

Ites handles office work like payables, receivables, setting up new accounts, keeping track of payroll and vacations and other items similar to that.

Ites said a lot has changed since she first set foot in Iowa Power Products.

When I started, we had one computer, she said. Ive seen a lot of change over the years.

As for her longevity at the company, she said the Campbells are a great family to work for.

I couldnt ask for a better employer, she said.

Ites describes the Campbells as a good Christian family that has done a lot to help different organizations in Iowa Falls, including being active in church, with hospital organizations and organizations that make Christmas better for kids.

Because of that, and her great coworkers, she has never wanted to work elsewhere.

They are my daytime family, she said. I spend as much time with them as I do my actual family.

Ites said its a place she wants to come to in the morning. She said of course there are stressful times, but overall, its a nice place to be and she, like Jensen, plans to retire from the business when the time comes.

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The Golden Rule of Business - Times-Citizen Communications

Loving others well has always been a struggle of mine. It probably has something to do with having a self-centered and selfish heart, but recently, I felt convicted in my heart about not loving others the way Jesus loves me.

As many of us know, politics and the general state of our world is all over the place. From the immigrant travel ban to new federal government appointees being sworn in, it is an interesting time to be alive.

I read my news feed on social media and find myself unfollowing people with outspoken opposing views to my own. I would peg my emotion as righteous anger, however, in the midst of me getting caught up in the world, am I taking time to pray and love these so-called friends or officials I disagree with?

As I was reading through the book of Matthew this past week, I read Matthew 7:14, So whatever you wish that others would do to you, do also to them We have heard this verse before dubbed famously as the golden rule - Treat others the way you would like to be treated.

Personally, I believe it is my right to be given immediate and full tolerance and respect for my opinion because this is America. However, when it comes to others opinions that stray far, far away from mine, I refuse to offer grace and love in my own heart.

Yet in John 14:34-35, Jesus says, A new commandment I give to you, that you love one another: just as I have loved you, you also are to love another. By this all people will know that you are my disciples, if you have love for one another. Jesus has set the standard of true love by dying on the cross for all of our sins, and now He basically says, Remember how I showed you love when I was beaten and killed for you so you could have eternal life? Yeah, I expect for you to show that intensity of love to others.

I dont know about you, but that is heavy.

But, Jesus says no more of that, leave all that junk at the foot of the cross, and fill your heart with My love to share with others. This is obviously still a lesson the Lord is walking me through.

This week, I urge all of us to practice sharing words and actions reflecting Jesus love despite the craziness whirring around us.

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Following the golden rule in times of tumult - College Heights Herald

The coaches broke a golden rule of The Voice UK tonight when they insisted on meeting a singer that none of them had turned around for.

When the show moved to ITV, the rules of the programme were amended meaning that if Gavin Rossdale, Sir Tom Jones, Jennifer Hudson and will.i.am didnt turn for someone, they werent allowed to see or meet whoever it was they had missed out on.

Now 18-year-old Ciara Harvie has become the first act that the coaches have spoken to after having an unsuccessful Blind Audition.

All four coaches unanimously decided not to spin as she sang Nessun Dorma, but after finishing her performance, will.i.am peeked from his chair and repeatedly pressed his button as she walked off the stage despite him then getting a ticking off from Jennifer Hudson.

That was close. Pure opera. Beautiful voiceshe is my new closest, remarked Gavin as Sir Tom Jones asked the audience whether the coaches had made a mistake in not turning for her.

Unsurprisingly everyone shouted yes as will added: I think so too.

Gavin and will then insisted that she was brought back out so they could speak to Ciara, as stickler for the rules Tom covered his eyes and said he didnt actually want to see her after all. Although curiosity got the better of him eventually as he also met the teenager from Edinburgh.

After a hug from will she got plenty of encouraging words from Gavin, who said: I shouldve turned around and I was dithering and I missed itYoure the only person we didnt pick and we brought back out.

A spokesperson for The Voice UK told RadioTimes.com it was "very much at [the coaches'] discretion" that Ciara came back out to meet them after failing to make it through the Blind Auditions.

The Voice UK continues next Saturday on ITV.

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Shock on The Voice UK as coaches break a golden rule of the show and meet rejected Blind Audition singer Ciara Harvie - Radio Times

My cousin Wayne Konitzer died a few years ago from a very nasty melanoma. Wayne was enough younger than I am that I didnt know him very well, but my mom and dad knew him and loved him, and thats enough evidence for me that he was a good guy, and a good neighbor. After I finished my column about neighbors last week, I went back into my archives because I remembered that I had written about Waynes neighbors and the way some of his friends and neighbors came out to help him.

During his struggle with the disease and the violent chemotherapy he was struggling with, Waynes daughter Jodi had been posting almost daily updates about his battleon a website called Caring Bridge. Then one day, another posting, written by another daughter, Lori, described how a bunch of Wayne and Tooties friends had stepped in to help them get some firewood ready for the winter because Wayne was so debilitated that he couldnt possibly do the work himself. I think this story is worth repeating.

So, heres part of the narration Lori posted: WOW ... what an operation to watch! I got to Mom and Dads a little after 8 a.m. Ronnie and Margaret were already there splitting wood. About 8:45, an army of trucks pulled in with about 14 more guys with six (or more) chainsaws, four log splitters and a Bobcat to help Dad get his wood taken care of before the snow decided to fly; it was like an army invasion.

It was amazing to watch. They got out of their trucks, said hi and immediately started the task without much discussion about who was going to do what or where, they just went. There were three crews, each crew with a couple chainsaws cutting up the logs and three or four people splitting wood and loading up the trailers. The Bobcat was bringing logs to each crew. There were two 4-wheelers with trailers running from the splitters to the eight wood racks. The crew finished cutting and splitting 11 1/2 cords of logs in about 2 1/2 hours! It is extremely reassuring to know Mom and Dad have such awesome friends that keep an eye on them and would do anything to help them out.

I loved that story. Reading it not only brought a lump to my throat, it also made me flash back to my childhood on Konitzer Road when we had neighbors like that. I remembered a time when my mom was very ill and had to have some serious surgeries in a Green Bay hospital. Dad was making daily trips to be with her, and some major harvesting was getting behind schedule. One day, a company of our neighbors (led by Waynes dad, my Uncle George) rolled in with a lot of equipment, and in one day they were able to get the work done. It would have taken Dad a week or more to do it alone. Uncle George Konitzer, his brother Big John, Greg Konitzer, Jack Lutz, Bob Renel, Joe Konitzer, Willard Knaus everybody was there.

My dads credo, the law he lived by, was the golden rule. Dad was firmly convinced that good deeds would always be rewarded. My guess is that my cousin Wayne had lived by that credo, too, and he was certainly rewarded.

Curtain!

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Good neighbors and the Golden Rule - WiscNews