Category Archives: Automation

SAN JOSE, Calif., Nov. 9, 2021 /PRNewswire/ --Automation Anywhere, Inc., a global leader in Robotic Process Automation (RPA), today announced that it has been named a Leader in the first-ever IDC MarketScape: Worldwide Robotic Process Automation Software 2021-2022 Vendor Assessment (doc #US45922220, November 2021) report.

The IDC MarketScape for RPA evaluated 12 companies against 10 evaluation criteria categories, including RPA capabilities, innovation strategy, and customer satisfaction. Automation Anywhere was positioned as a Leader in the IDC MarketScape for RPA Software report for its product innovation, the strength of its automation platform and strong market presence.

"RPA is an anchor technology of an enterprise's automation strategy. Over the past few years, RPA platforms have significantly broadened out and become much more sophisticated and disruptive," said Maureen Fleming, Program Vice President for IDCIntelligent Process Automation research. "Key factors that contribute to Automation Anywhere's leadership position include its platform architecture, innovative cloud-to-ground infrastructure especially suitable for work-at-home use cases and a well-featured studio environment with strong ease of use."

Automation Anywhere has accomplished major milestones and platform innovations within the last year, including advances to Automation 360, the industry's only cloud-native automation platform with pre-built integrations to connect to any system and intelligent apps to accelerate transformation. It also brought new consumer experiences to the enterprise through the AARI bot-to-human interface that simplifies everyday tasks; as well as built an alliance with Google Cloud to mutually invest in business solutions development.

"It is an honor to be recognized in the inaugural IDC MarketScape for RPA as it underlines the promise of automation to make work more human," said Prince Kohli, Chief Technology Officer of Automation Anywhere. "Organizations all over the world rely on our cloud-native automation platform to automate manual, repetitive processes, empowering employees with more time to solve problems, engage with customers and drive business success."

The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market.

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About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Automation Anywhere

Automation Anywhere is the world's #1 cloud automation platform, delivering intelligent RPA solutions across all industries globally to automate end-to-end business processes, for the fastest path to enterprise transformation. The company offer's the world's only cloud-native platform combining RPA, artificial intelligence, machine learning, and analytics to automate repetitive tasks and build enterprise agility, freeing up humans to pivot to the next big idea, build deeper customer relationships and drive business growth. For additional information, visit http://www.automationanywhere.com.

Automation Anywhere, Automation 360 and AARI are trademarks/service marks or registered trademarks/service marks of Automation Anywhere, Inc. in the United States and other countries.

SOURCE Automation Anywhere

http://www.automationanywhere.com

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Automation Anywhere Named a Leader in the First IDC MarketScape Evaluation for RPA - PRNewswire

DUBLIN, November 09, 2021--(BUSINESS WIRE)--The "Global DIY Home Automation Market 2021-2026" report has been added to ResearchAndMarkets.com's offering.

The Global DIY Home Automation Market is estimated to be USD 43.75 Bn in 2021 and is expected to reach USD 133.5 Bn by 2026, growing at a CAGR of 25%.

The key drivers for the future growth and adoption of DIY home automation systems have been security and energy management.

Due to the growing customer demand for convenience & communication, safety & protection, an increase in awareness for efficient energy usage, growing adoption of cloud-based technologies, and technological advancements are expected to drive the home automation market growth.

However, high initial implementation costs, lack of awareness about home automation products are expected to impede the growth of the home automation industry.

Segments Covered

By Product Type, the global DIY home automation market is divided into hardware and managed services. During the anticipated time, Security and Access Control will hold a substantial market share in the forecast period. This is subject to growing issues of privacy, rising crime rates, and other such security concerns.

By Technology, the market has been classified into network technologies, wireless technologies, and other protocols & standards. Wireless technologies hold the maximum market share during the forecast period. Earlier, the reconstruction or renovation of homes was needed in order to 'automate' them; this can now easily be prevented by using wireless technologies. Wireless technologies not only help prevent reconstruction but also make it easy to install and self-install as they eliminate the use of cables.

By Application Type, the Lighting segment has been seen to be the most profitable in terms of market revenue. They help to reduce energy usage and improve the productivity of operations. In addition, enhancing living conditions and making accessible home automation solutions available have enabled customers from all revenue categories to install these systems in their homes.

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By Geography, North America is expected to have the largest market share due to the existence of various major market players in the home automation market and increasing merger between key players and IT companies with an aim to develop solutions based on IoT and AI. The growth has resulted from the need for energy efficiency solutions coupled with the growing demand for green homes.

Market Drivers

Drivers

DIY Systems are Cheaper than Professionally Installed Home Automation Systems

Increasing demand of the Consumer for Convenience, Connectivity, Safety, Security

Demand for Energy-Efficient and Green Product Solutions

Continuous Technology Advancement in Sensors, Communication, and Analytics

Restraints

Opportunities

Initiatives from Government to Promote Green Building in Smart Cities

Multiple Communication Protocol Compatibility for Redundancy

Unlimited Opportunities in Connecting Different Types of Endpoints

Challenges

Company Profiles

Icontrol Networks, Inc.

Nortek, Inc.

Smart labs, Inc

Nest Labs, Inc.

Ismartalarm

Belkin International, Inc.

Ingersoll-Rand PLC.

Lowe's Iris

Vera Control Ltd.

Smartthings, Inc.

Wink

Crestron

HomeSeer

Frontpoint

Savant

Honeywell International, Inc.

Johnson Controls, Inc.

Schneider Electric SE

Legrand SA

Ingersoll-Rand PLC

ABB Ltd.

Acuity Brands, Inc.

Samsung Electronics Co., Ltd.

Key Topics Covered:

1 Report Description

2 Research Methodology

3 Executive Summary

4 Market Overview

5 Market Analysis

6 Global DIY Home Automation Market, By Product Type

7 Global DIY Home Automation Market, By Technology

8 Global DIY Home Automation Market, By Application

9 Global DIY Home Automation Market, By Geography

10 Competitive Landscape

11 Company Profiles

For more information about this report visit https://www.researchandmarkets.com/r/rxd335

View source version on businesswire.com: https://www.businesswire.com/news/home/20211109006030/en/

Contacts

ResearchAndMarkets.comLaura Wood, Senior Press Managerpress@researchandmarkets.com For E.S.T Office Hours Call 1-917-300-0470For U.S./CAN Toll Free Call 1-800-526-8630For GMT Office Hours Call +353-1-416-8900

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Global DIY Home Automation Market 2021-2026 by Product Type, Technology, Application, Geography, Competitive Analysis and the Impact of COVID-19 with...

Enhancements to Litmus Proof, Builder, and Email Analytics solutions and its new Adobe and Intilery integrations help marketers drive revenue, convert business goals

BOSTON and SAN MATEO, Calif., Nov. 9, 2021 /PRNewswire/ -- Litmus, a leader in email marketing, today announces new capabilities boosting efficiency and collaboration across the entire email workflow. Updates include enhancements to Litmus Builder, helping marketers build more impactful emails by enabling faster, easier email creation and adding to their email design system, and Litmus Proof, providing automated reminders and enabling users to review and approve emails with the click of a button no login required. Additionally, in light of recent data privacy changes, new reliable open metrics in Litmus Email Analytics continue providing actionable insights to marketers.

Litmus (PRNewsfoto/Litmus)

According to Litmus' 2021 State of Email report, the top priorities for marketers in 2021 include expanding automation capabilities, boosting personalization efforts and enriching customer profiles. With marketing budgets plateauing and workloads increasing, it's more important than ever for brands to find new efficiencies across their entire email workflow. With the latest additions to Litmus, marketers can save more time and produce better results for their email marketing efforts.

"The need for automated, personalized, and agile email marketing has never been higher," said Erik Nierenberg, CEO of Litmus. "According to our 2021 State of Email report, over 90% of marketers say email is critical to the overall success of their company. At Litmus, we empower marketers to reach and exceed their overarching marketing goals and drive revenue. These updates help our customers optimize their overall marketing processes and provide customizable, personable experiences at scale."

Litmus continues to help marketing teams with:

Litmus Proof enhancements: To enable more agile workflows, users have the ability to configure sharing preferences and remove the login credential requirement while still maintaining secure processes. Additionally, with the new automated daily reminders in Litmus Proof, marketing teams can ensure no email is falling through the cracks and no deadlines are missed.

New Litmus Builder features: Additional features include Subject Line Editor, making it easier to write, review, and test subject lines in Litmus without having to update your project name, and Focus Mode, which allows you to remove distractions by hiding the surrounding navigation and toolbars. Plus, the new Save as Module feature lets users quickly and easily add code modules to their Design Library, bolstering their design system so all team members can create on-brand emails at scale.

Litmus Email Analytics updates: With data privacy protection measures on the rise, these updates allow marketers to move beyond opens and clicks to measure success and use data from their reliable audiences to better inform strategies. Furthermore, Integrated Insights Report combines email performance data from an ESP with subscriber engagement data in a single view, making it easier to create personalized experiences and improve campaign results.

New Litmus integrations: New integrations with Adobe Journey Optimizer and Intilery empower customers to build and test emails in one centralized location eliminating the need to copy and paste code between tools. Additionally, Litmus' integration with Adobe Journey Optimizer allows users to create automated and personalized, customer journey-based experiences at scale.

"Since we share proofs with many different stakeholders both inside and outside our organization, ensuring it's easy for them to provide feedback is a must," said Jamie Robertson, Digital Marketing Leader at ADI Global. "Automated daily reminders and the ability to leave feedback without worrying about a login will empower our team to streamline and speed up our review process, get emails to market faster, and drive business results."

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This Litmus product update follows the announcement of Litmus' 2021 State of Email report. For more information, please visit http://www.litmus.com.

About Litmus:Litmus provides the leading email optimization and collaboration solution for marketers. From Pre-Send campaign development and testing to Post-Send insights for future content optimization, Litmus improves marketing performance and strategy, delivering increased subscriber engagement. With offices in Boston, San Mateo, and London and backed by Spectrum Equity, Litmus is used by major global brands across every industry, including 80% of the Fortune 100, the top 10 retailers, 9 of the top 10 ecommerce brands and U.S. banks, and 23 of the top 25 U.S. advertising agencies. Learn more about Litmus at litmus.com, subscribe to the Litmus blog, or follow us on social media - Twitter, LinkedIn, Instagram, and Facebook.

Media contact:BLASTmedia for LitmusRyan Hecker litmus@blastmedia.com

Cision

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Litmus Adds New Features Improving Automation, Personalization, and Workflow Capabilities - Yahoo Finance

HOUSTON--(BUSINESS WIRE)--Rockwell Automation, Inc. (NYSE: ROK), the worlds largest company dedicated to industrial automation and digital transformation, along with its PartnerNetwork, opens the 30th year of its signature showcase event: Automation Fair from Nov. 10-11 at the George R. Brown Convention Center in Houston.

And its just in time, as the industrial world is evolving faster than ever, driving innovation and adoption of technology to respond to market pressures and disruptions. To overcome these dynamics, industrial companies have needed to become more resilient, agile, and more sustainable.

We are excited to celebrate 30 years of Automation Fair in person with our partners and customers. It has always been about bringing our customers together to showcase the latest in automation and digital transformation, said Tina Dear, vice president, marketing, Rockwell Automation. We will showcase 10 industry forums, over 100 exhibits, and will feature panel discussions from leading industry experts across various industries. We are especially excited about the hybrid experience which combines the technological capabilities of a virtual event with the connectedness of an in-person event.

Automation Fair kicks off on Nov. 9 with Perspectives, a keynote presentation where Rockwell Automation Chairman and CEO Blake Moret will discuss the companys vision and continued evolution to deliver innovative solutions that achieve results. The presentation also includes Chief Technology Officer Cyril Perducat, as he shares his vision for the future of manufacturing, with insights on technology disruptions shaping the industry today including artificial intelligence, advanced motion and robotics, cloud-based software, and augmented reality. Additionally, Perspectives will feature Rockwell Automation senior executives Scott Genereux, Frank Kulaszewicz, Brian Shepherd, and Fran Wlodarczyk, who will discuss whats next for industry, the results that digital initiatives are delivering today, and whats new at Automation Fair.

Automation Fair is a complimentary event, whether you attend in-person or virtually. However, registration is required to attend. Registration is now open, so reserve your spot now! For complete details about Automation Fair, please click here.

About Rockwell Automation

Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 24,500 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit http://www.rockwellautomation.com.

Automation Fair and PartnerNetwork are trademarks of Rockwell Automation Inc.

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Signature Rockwell Automation Event Returns to Houston In-Person to Celebrate 30 Years of Automation Fair - Business Wire

Network Automation Market Research Report by Component (Services and Solutions), by Solution (Intent-based Networking, Network Automation Tools, and Sd-wan), by Network Infrastructure, by Service, by Organization Size , by Deployment Type, by Vertical, by Region (Americas, Asia-Pacific, and Europe, Middle East & Africa) - Global Forecast to 2026 - Cumulative Impact of COVID-19

New York, Nov. 09, 2021 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Network Automation Market Research Report by Component, by Solution, by Network Infrastructure, by Service, by Organization Size, by Deployment Type, by Vertical, by Region - Global Forecast to 2026 - Cumulative Impact of COVID-19" - https://www.reportlinker.com/p06178365/?utm_source=GNW

The Global Network Automation Market size was estimated at USD 2,845.88 million in 2020 and expected to reach USD 3,427.58 million in 2021, at a CAGR 20.77% to reach USD 8,833.93 million by 2026.

Market Statistics:The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2019 are considered historical years, 2020 as the base year, 2021 as the estimated year, and years from 2022 to 2026 are considered the forecast period.

Market Segmentation & Coverage:This research report categorizes the Network Automation to forecast the revenues and analyze the trends in each of the following sub-markets:

Based on Component, the market was studied across Services and Solutions.

Based on Solution, the market was studied across Intent-based Networking, Network Automation Tools, and Sd-wan.

Based on Network Infrastructure, the market was studied across Hybrid Network Configuration And Automation, Physical Network Configuration And Automation, and Virtual Network Configuration And Automation.

Based on Service, the market was studied across Managed Services and Professional Services. The Professional Services is further studied across Deployment And Integration, Strategic Consulting, Support And Maintenance, and Training And Education.

Based on Organization Size , the market was studied across Large Enterprises and Small And Medium-sized Enterprises.

Based on Deployment Type, the market was studied across Cloud and On-premises.

Based on Vertical, the market was studied across Energy And Utilities, Information Technology, Manufacturing, Media And Entertainment, and Telecom.

Based on Region, the market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, and Thailand. The Europe, Middle East & Africa is further studied across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:The FPNV Positioning Matrix evaluates and categorizes the vendors in the Network Automation Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Competitive Scenario:The Competitive Scenario provides an outlook analysis of the various business growth strategies adopted by the vendors. The news covered in this section deliver valuable thoughts at the different stage while keeping up-to-date with the business and engage stakeholders in the economic debate. The competitive scenario represents press releases or news of the companies categorized into Merger & Acquisition, Agreement, Collaboration, & Partnership, New Product Launch & Enhancement, Investment & Funding, and Award, Recognition, & Expansion. All the news collected help vendor to understand the gaps in the marketplace and competitors strength and weakness thereby, providing insights to enhance product and service.

Company Usability Profiles:The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Network Automation Market, including Anuta Networks, AppViewX, Inc., Arista Networks Inc., Cisco Systems Inc, Extreme Networks Inc., Forward Networks, Inc., Fujitsu Limited, Hewlett Packard Enterprise Development LP, IBM Corporation, Juniper Networks, Inc., Kentik, Inc., Micro Focus International PLC, NetBrain Technologies Inc., Park Place Technologies, LLC, Sedona Systems Ltd, SolarWinds Corporation, Thoma Bravo, LLC, Versa Networks Inc., and VMware, Inc..

The report provides insights on the following pointers:1. Market Penetration: Provides comprehensive information on the market offered by the key players2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:1. What is the market size and forecast of the Global Network Automation Market?2. What are the inhibiting factors and impact of COVID-19 shaping the Global Network Automation Market during the forecast period?3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Network Automation Market?4. What is the competitive strategic window for opportunities in the Global Network Automation Market?5. What are the technology trends and regulatory frameworks in the Global Network Automation Market?6. What is the market share of the leading vendors in the Global Network Automation Market?7. What modes and strategic moves are considered suitable for entering the Global Network Automation Market?Read the full report: https://www.reportlinker.com/p06178365/?utm_source=GNW

About ReportlinkerReportLinker is an award-winning market research solution. Reportlinker finds and organizes the latest industry data so you get all the market research you need - instantly, in one place.

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Network Automation Market Research Report by Component, by Solution, by Network Infrastructure, by Service, by Organization Size, by Deployment Type,...

How often do you check that your mission-critical business systems aredoing their thing?

Not an occasional cursory checka definitive deep-dive intothe real-time performance ofyourIT and telecommunications.

It should be happening every day.

But, depending onan organisations size and scale, that kind of daily health check canrequire so much resourcethat the costs outweigh the benefits.

Automation, of course, changes all of that.

It is why many of the worlds smarter enterprises both large AND small are turning to clever and affordable software plug-ins that are taking once-labour intensive processes and turning them into fast, light-touch game-changers.

Performance monitoring is perhaps the areain which theseinnovationsare currently having the most impact.

After all, with a growing number of internal and external communications occurring on cloud-based platforms, ensuring that an organisations on AND off-premise functionality is working as it should now rank highly on the daily to-do list.

Increased complexity and sophistication of enterprise communication systems and platforms is, of course, a good thing, but with increased complexity also comes increased risk of compromised performance, says Ben Djamaluddin, Business Development Head at UK-based Microsoft and Cisco app innovator telisca.

Its neat Morning Check plug-in solution can be deployed across Cisco-powered systems to quickly and effectively verify the proper functioning of telephony and collaboration systems.

Thats desk phones, softphones, video collaboration Endpoints, Cisco Unified Communication Services, voicemail, SIP trunk, UCCX, XMPP Servers, TFTP Server, switches, routers, backups, and third-party applications, as well as testing voice gateway status or CUCM services.

Thats a lot ofdaily (highly valuable)automated testing freeing up system administrators tofocus on more strategic, efficiency-drivingprocesses.

We live in an always-on world and24/7 operability is absolutely business-critical for many organisations, saysDjamaluddin.

Most organisations will routinely monitor their networks, but not all willcheck and test all of their variousapplications andservices.

Thats because, historically, that has been a verymanual and time-consuming process.

The Morning Check solutions automation of the processmeans the right checks are carried outat the same time every day.

Users select the checks they want to perform; what functionality they want to test; and the time of day they want to do it.

Once deployed and configured to respond to an organisations specific requirements, it sits in the background ofasystem, ticking along and reporting any errors via email alerts.

No matter what the device, if it is on an organisations Cisco network then Morning Check is testing and verifying iteach and everyday.

We know that automation, in general, is having a positive impact on all aspects of business telephony and IT all over the world, and we know it is the single most important current technological innovation that is likely to further shape the future of how a business operates.

Any smallautomations within any business can add up to seriously big efficiencies.Morning Checkis a great place to start.

The telisca offering available direct or indirect via the channel is as appealing to Managed Service Providers as it is to end-user enterprises.

Many organisations Cisco networks are managed by third-party MSPs for whom effective and affordable automation applications can provide the basis for a potentially rewarding customer cross-selling conversation.

The solution is highlyadaptableand we are always able toadvise on customisation, saysDjamaluddin.

And we are able to provide our channel reseller partners with lots of support to ensure both they AND their customers maximiseits potential to addsignificantvalue.

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Performance Monitoring: Automation the Key to Efficient Always-On Assurance - UC Today

Where is the Healthcare Industry Deploying Automation Today?

As healthcare organizations begin to launch automation programs, they have found it prudent to start by targeting functional verticals where inefficiency creates inordinate financial, customer-facingor clinical risk. The workflows within these functional areas tend to have a concentration of administrative and clinical waste, involve a high-volume of repetitive or iterative tasks, and often require misallocated, high-cost labor resources to perform some of these tasks.

We have highlighted some of these areas below and cite a number of vertical automation platforms gaining commercial traction by eliminating the inefficiencies inherent to these areas.

Of the $765 billionspent by the healthcare industry on administrative activities each year, $400 billion is spent on the administrative transactions that govern billing and payment related activities between providers and payers.

It is estimated that anywhere from one-third to one-half of this spend can be saved through administrative simplification, in particular by digitizing and automating the nearly 43 billion inter-related steps that comprise these transactions each year. Billing and payment workflow optimization can also yield meaningful working capital and administrative efficiencies, particularly impactful to provider bottom lines and payer administrative cost ratios in light of the pandemic.

Provider revenue cycle and payer claims operations are therefore growing targets for automation efforts. As reimbursement increasingly becomes value-based and transparent, collaborative billing and payment workflows will be important enablers of this shift. As a result, solutions that automate billing and payment data capture, and facilitate bi-directional data sharing, will be best positioned to streamline payment cycles and enable more collaborative contracting.

A handful of automation platforms are focused on these opportunities today, including Olive AI, which is expanding upon its roots as a provider billing-workflow automation solution by automating clearinghouse and payer claims workflows in order to support more integrated billing and payment activity.

Akasa, meanwhile, is a Unified Automation platform that combines natively integrated cognitive automation with human decision support to automate the end-to-end provider revenue cycle process.

Veda is a data management automation platform that is focused on helping payers improve provider directory management, claims, and billing workflows by increasing data accuracy and usability.

Billions of phone calls flow in and out of healthcare contact centers in any given year, with patients, providers, payers and administrators calling one another to fulfill critical care needs, but oftentimes also to expedite basic informational inquiries.

Handling these calls takes more than 10 minutes, on average. In some cases just 20% of these calls are resolved on first touch, compared to an industry average of 74%, meaning this cycle is frequently repeated. To compound this problem, digital and phone-based care activity surged over the last year. Thissignificantly strainedhealthcare contact-center capacity and also impacteddownstream clinical staff, who are often the recipients of follow-up inquiries.

Missing or improperly handling these calls and the insights generated from them can adversely impact patient engagement rates, Star ratings and risk leakage, among other financial and operational ramifications.

As a result, healthcare organizations are prioritizing NLP-powered conversational automation tools to help them better manage contact center operations, given that this technology can save nearly fourminutes per call and 50-70 cents per interaction. Solutions that are able to automate inbound and outbound phone calls, as well as enrich existing data with insights captured from this off-screen data, will be best positioned to drive more efficient and intelligent healthcare communication workflows.

Syllable AI is a conversational automation platform for healthcare providers that leverages voice and web-based digital assistants to intelligently fulfill patient inquires and create valuable contact-center capacity by saving contact center staff time.

Meanwhile, Infinitus is a voice-automation platform for pharmaceutical distributors and payers that automates and collects data from healthcares nearly 1.5 billion annual business-to-business phone calls, thus streamlining time-consuming eligibility and benefit verification workflows.

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Contributed: Improving healthcare productivity with automation and opportunities for startups - Mobihealth News

As companies race to recruit the best talent amid a nationwide labor shortage, employers should take a hard look at groups they may be inadvertently alienating particularly neurodiverse talent and those with autism.

Over the next decade, approximately a million autistic teens will enter adulthood, yet nearly half of 25-year-olds with autism have never held a paying job, according to Autism Speaks. In total, its estimated that 85% of those with autism are unemployed. These unemployment rates outdo those with learning disabilities, intellectual disabilities or speech-language impairments.

But autistic people have a variety of skills and attributes that make them well poised to join the workforce now, especially as automation technology and robotics enter the labor landscape, says David Friedman, founder and CEO of Autonomy Works.

Read more: Take it from the experts: 5 steps you can take to build an inclusive work culture

Automation is going to focus primarily on generalizable skills, which are things that need to be done a lot of times and can, to a large extent, be done by lots of people, says Friedman. But not everything is going to be automated, and what gets left will be well-suited to people with autism.

Friedmans company employs people with autism to provide business services like transaction processing, quality assurance and data management for other organizations. These repetitive, processing tasks can help some autistic employees utilize their attention to detail and understanding of structure in a productive and beneficial way.

Employee Benefit News spoke with Friedman to further delve into Autonomy Works and how autistic talent will be key to the future of work.

What inspired you to create Autonomy Works?I have a son with autism who is now 26 years old. When kids with autism turn 14, there's a process of what they call transition planning, which is when we try to understand what the kids can do after high school. My son is super talented. Hes really good with numbers, puzzles and figures. But he wasn't likely to succeed in college. He just doesn't have the executive functioning skills or the social skills for that kind of environment, but he's still so good at so many things.

So my wife and I thought, theres got to be a job. We looked and the sad truth is there are no jobs. So many people with autism are unemployed. Most of the ones that are employed are working in low-skill jobs where they're stocking shelves or cleaning tables. Theyre unable to tap into their skills and talents.

Read more: Long story short: Expand your definition of DEI when it's time to hire

Then I realized that in my career, I had seen problems where we hire people right out of college, wed give them these repetitive, processing tasks and in six months they wouldnt want to do it anymore. I realized that all the reasons that people didn't like those tasks such as the high attention to detail, the repetitiveness, how structured it was were areas where my son and lots of other people with autism excelled.

As employers turn to automation for many of these tasks, how does autistic talent fit into this new technology?We started back in 2013, and initially did a lot of digital marketing work and now provide services in the finance and data areas. Our clients outsource work to us and we send it back. However, a lot of companies started automating the tasks that we did. So, we started to investigate what was happening in that space of automation because we wanted to peacefully co-exist with automation and robots.

Heres what we realized: while automation does take away a lot of tasks, it gives us something back. This tech can support our team and make us more effective, while also providing us with another opportunity. Robots need people. They need people to help them learn, they need people to monitor things that they struggle with and they need people to feed them better data.

So now having expertise in processing, being able to maintain attention for sustained periods of time and the ability to work within a rule-based and process-based system are going to be this smaller set of skills that will be required to live in partnership with the robots doing this work. Its my hope that this is a good opportunity for people who are autistic. We have already started training our people to develop and build robots, so they have this capability for not only our company but our clients.

How can employers and managers support autistic talent in the workplace?I do think it's important that anytime you're talking about autism to reinforce that its a spectrum and different people need different levels of support. Some people think of autism and visualize this smart, quirky guy or maybe go back and think of their next-door neighbor whose autism is non-verbal. But people have to understand that these are individuals and you have to get to know them as individuals just like you should for everybody.

Read more: Take it from an expert: Listening is the best tool to have in your DEI arsenal

Theres nothing magical about managing people with autism. You have to be a clear communicator and know your talent. At its core, autism is a communications disorder. The important thing is to think about is how you communicate information. In general, companies do not do a super effective job of communicating to people whats expected of them and giving them feedback.

Even the interview process is terribly designed for people with autism. At Autonomy Works, we dont interview people. When you think about it, interviewing is sort of an artificial construct. You dont do that in your everyday life. Instead, we rely much more on actually having people do work and we compare their work against people who've been here before, so we have a quantitative analysis of how they're doing. That's what we base our hiring on not how they might say good morning.

What is your advice to employers looking to recruit autistic talent?Employers need to have a program where they are consciously thinking about who theyre recruiting. You have to consciously think about how people are onboarded. You have to have managers with good communication skills.

But what I think they'll find at the end of it and what we find is an incredibly talented and loyal workforce. Our turnover is in the single digits. We've been out of the office for a year and a half, and people are clamoring to get back in the office. We are not having the great resignation.

So, maybe theres more time and cost upfront when trying to structure the recruitment, onboarding and even communication process. But it pays off time and time again by the talent and commitment of these individuals.

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Autistic workers are the future of automation and robotics - Employee Benefit News

ST. LOUIS, Nov. 9, 2021 /PRNewswire/ --Amitech Solutions, an award-winning healthcare data, analytics, and automation consulting firm, is thrilled to announce the public launch of Cumulus Healthcare Automation as a Service. As one of the first HIPPA compliant healthcare cloud automation managed service offerings, Cumulus allows organizations to experience the value of automation simply and affordably.

"Our dream to deliver healthcare automation as a service has been in the works for over a year, and we are excited to finally show Cumulus to the world," said Paul Boal, Vice President of Innovation and Product Development at Amitech. "We're encouraged by the experience and value we've been able to create with our first two pilot customers, and I'm excited about the talks we are having now to grow the benefits for them and expand with many others who are eager to join in now that Cumulus is generally available."

Intelligent automation has helped many larger healthcare organizations across the U.S. reduce avoidable medical and administrative expenses by eliminating repetitive mundane tasks, reducing errors, and increasing efficiency. With Cumulus, small-to-medium organizations can utilize a cloud managed automation service simply and affordably with cost savings and efficiency improvements through process automation, confidence that their automated processes are being looked after, zero investment in infrastructure or software licenses that may sit underutilized, and no new expense for the ongoing maintenance and administration required.

Pomona Valley Hospital Medical Center, a nationally recognized and accredited medical center in Southern California, was one of the first providers to pilot Cumulus, which resulted in same-month break-even on subscription fees with hassle-free automation of manual, internal reporting activities. "As a small health system, we didn't have access to automation until we adopted Cumulus. Now we have a cost-effective way to take advantage of automation, fully managed in the cloud by Amitech," said Ken Mak, IT Executive Director at Pomona Valley Hospital Medical Center."

Cumulus, the cloud service that lets healthcare organizations automate without doing automation, is powered by Robotic Process Automation (RPA) technology from a leading enterprise automation software company. Amitech is a UiPath Diamond Business Partner, the only healthcare-specific partner with Diamond status, and Americas 2021 Impact Partner of the Year Award winner stemming from the development of healthcare-specific solutions such as Cumulus.

"We've had the idea for Cumulus on our mind for a long time after repeatedly hearing from healthcare customers that they were not prepared to invest time and resources in automation services while embarking on their intelligent automation journey," said Amit Bhagat, CEO at Amitech. "Cumulus is a game-changer for our healthcare customers. At Amitech, our passion is to make healthcare better, and Cumulus is going to help our customers access automation affordably to reduce avoidable costs."

For additional information about Amitech, please contact Jessica Rosen at 866-870-8920 or via email atJessica.Rosen@amitechsolutions.com. Additional information can be found atwww.amitechsolutions.com.

About Amitech

Amitech is an award-winning data, analytics, and automation healthcare consulting firm. At Amitech, we believe healthcare can and should be better. With a single-minded focus on value, we combine people, process, culture, and technology to drive real and lasting change. We partner with our customers to deliver data, analytics and automation strategies and solutions to make healthcare more proactive, higher quality and less expensive for everyone.

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SOURCE Amitech Solutions

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Amitech is Pleased to Announce Cumulus - Affordable and Worry-Free Intelligent Healthcare Automation as a Service - Leader Publications

When declaring robots are the future of any industry, you will often be met with strong reservations and fears of redundancy, with suggestions of a fully automated future striking fear into any employee. But automation does not necessarily mean a decline in employment, rather a change in expertise for operators who can benefit from learning new skills and improved safety measures.

This is especially true in mining. Improving safety, sustainability, and productivity are key factors robotic developers are striving for in the industry, and automation proves particularly useful when it comes to cumbersome, operations-heavy processes.

Mining Technology spoke to Mark Ryan, vice president of equipment offering and R&D for Normet, to eradicate common automation misconceptions and discuss how robotics are helping to create a more sustainable future for the mining industry.

With regards to technology implementation, people often think that if we have an increased level of technology, then potentially their job becomes redundant or not needed anymore. But what we have seen in reality is that those jobs still exist, its just the skills are different, Ryan explains.

For Normet electric vehicles and machinery is an area that is growing globally. Mining industry leaders are putting a huge amount of effort into zero-emission machines, such as battery-electric. When a diesel engine is removed and replaced with a battery driven system, the service becomes a much longer process. Despite batteries and electrical components not requiring a heavy amount of service, they still need to be maintained, therefore requiring people that are able to work on electrical components.

In short, removing diesel engines and replacing them with automated battery systems does not mean replacing personnel in favour of mechanised tools, rather adapting the skill requirements and role responsibilities of their existing operators.

Automated machines can often improve safety and productivity of underground activities. Normet is committed to helping its customers in building safe mining environments through robotic machine components.

Replacing workers with a remotely functioning automated system reduces the risk of workplace safety implications. Customers want to take every step possible to move personnel away from dangerous operations in mining environments, Ryan says. Through distancing workers from impact zones, customers are not only improving the safety of their workforce but also increasing productivity and profitability, thus maintaining the best possible customer outcome.

The first step towards optimising operations for Normet is automating the concrete spraying process. SmartSpray technology ensures speed, quality, and economical use of materials. Today, the use of sprayed concrete in civil engineering structures such as mines, is a crucial part of successful, highly productive, and safe rock support systems.

Through automated technology such as SmartScan, concrete application and repairs are completed effectively through AI calculating and monitoring the thickness of sprayed concrete. This equipment ensures spraying is completed efficiently and with minimal waste.

Robotic mechanisms and their operators work in tandem to achieve the best mining results. Automated machines require a much higher level of maintenance as they tend to tolerate less heavy abuse. You need them to work efficiently so the customer can receive all the benefits they need from their investment, Ryan says.

But talented operators are becoming increasingly difficult to find, and the quality of the sprayed concrete can vary critically between operators. Equipment manufacturers are developing products that ensure the operator effect on the result is minimised while spraying productivity is increased. Ryan explains: You really need to up your game with regards to maintaining these systems.

However, this growing need for highly skilled operators does not hinder current personnel, rather it provides new opportunities for workers to up-skill and develop their career. According to Ryan: Technology might replace certain people but the skills required to maintain the equipment will change.

The mining industry is undergoing seismic changes with technology trends shaping the way they operate. By addressing the skills gap created through integrating robotics into everyday working environments, Normet is improving the safety and efficiency of its mining projects whilst keeping employees central to its continued industry leading success.

To find out more, download the whitepaper below.

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How robots and automated equipment are mining the future - Mining Technology