Massive water main break in Concord caused by Google Fiber leads to multi-day closure – Fox 46 Charlotte

CONCORD, N.C. (QUEEN CITY NEWS) Google Fiber is apologizing for any disruption caused to Concord businesses and residents following a massive water main break Wednesday.

Water is back on and the water line has been repaired, but the road needs a lot more work. Crews probably wont even be able to start fixing the road until Monday, which leaves businesses losing even more money.

A flooded intersection isnt the only damage left behind.

Its unfortunate that businesses were affected, its a very costly mistake, said Sarah Dabbs, owner of Johnny Rogers BBQ and Burgers.

Road repairs are going to take more than a week, and the city doesnt even have a final tab on how much water leaked. Officials say Google Fiber hit a line, breaking a water main, sending water gushing, and knocking out water for customers.

The city doesnt yet know how much repairs will cost, but Johnny Rogers BBQ and Burgers has already done the math.

We lost about $2,000 in revenue, said Dabbs.

The massive water main break Wednesday caused the restaurant to lose water, and they had to shut down.

We didnt have any customers. Youre not open, youre not making money, said Dabbs.

The restaurant is open now, but worried customers will pass them by because the road closure is right on their doorstep.

As a business, you make a mistake you have to be held responsible for that, said Dabbs.

Download the Queen City News appto stay updated on the go.Sign up for QC News email alertsto have breaking news sent to your inbox.Find todays top stories on QCNews.comfor Charlotte, NC and all of the Carolinas.

Google Fiber also hit a gas line last week in a nearby neighborhood.

They didnt ask us if they can go in the yard and make any markings. They didnt even ask us if they can go in the yard and dig yet, said Steveison Ivory, who lives in a neighborhood close to the construction.

Ivory knows the digging will start soon in his yard.

We have a landscaper come through our yard so its definitely affecting the look and the curb appeal of our yard, said Ivory.

Hes hoping there wont be any more problems down the road.

If youre the one who ended up causing the issue, you should be the one taking the responsibility to get it fixed, said Ivory.

Queen City News asked the City of Concord whos paying for all of the repairs? They said right now theyre just focused on getting everything fixed.

NCDOT says the section of Pitts School Road and Concord Parkway will probably be shut down through next Friday.

Google Fiber released the following statement to Queen City News:

Google Fiber takes construction issues very seriously. We apologize for any disruption to Concord residents. We are working with the City of Concord to address the issue as quickly as possible. If you ever have a Google Fiber construction issue to report, please call (877) 454-6959.

Original post:

Massive water main break in Concord caused by Google Fiber leads to multi-day closure - Fox 46 Charlotte