Five ways AI changed the workplace in 2019 – Human Resources Director

1. Facial recognition and AI in video interviewsA number of video interview platforms available on the market today focus on scheduling a Q&A with a candidate, recording a clip of the exchange, and forwarding it to the HR team for assessment.

Recruitment tech specialist HireVue, however, takes candidate screening to the next level by combining facial analysis with AI.

The software behind the platform purportedly relies on 25,000 data points taken from the facial expressions, movements and tone of voice of past successful candidates then uses them as a benchmark for screening new applicants. These subtle clues from their interaction with the AI reportedly help determine their suitability to the role.

2. Reducing unconscious bias in candidate interviewsAmid efforts to build a more diverse workforce, organizations still struggle against the influence of unconscious bias in hiring. Stockholm-based tech firm Furhat Robotics, however, is working to reduce the impact of human bias on candidate screening all with the help of the robotic interviewer Tengai.

Unlike human recruiters, the robot skips the small talk and goes through the questions in the same manner, tone and order. The developers hope this approach leads to a fairer recruitment process.

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Five ways AI changed the workplace in 2019 - Human Resources Director