Every HR Leader Needs AI On Their Career Roadmap Part II – Forbes

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Bottom Line: The stronger a CHROs and companies' AI digital dexterity skills, the stronger they are at overcoming talent management challenges theyre facing today.

For HR leaders to excel at improving AI digital dexterity skills across their organizations, they need to learn from the shortcomings of existing Learning & Management systems that continue to have dismal adoption. First, all employees, especially Millennials and Gen Z, need to understand Why they should invest the time to take certain classes, courses, and whats in it for them after they have learned those skills. Second, employees want to learn about AI in a self-service mode, where they have greater control over the pace, review, and mastery of each lesson. Third, self-service learning tailored to employees learning preferences has proven to be more effective than them participating in classes led by HR team members who themselves may not be aware of all the available options.

Easily discovering different career paths, validating them with peers, finding mentors who can serve as North Stars in a self-service manner is what the modern employee experience needs to include. This is only feasible with a machine driven AI platform because the options can be in the millions if not billions. Manual attempts or patchwork of point solutions will continue to be sub-par and rejected by employees who want greater control over their learning experiences.

HR needs to have an urgency about providing a broad base of AI digital dexterity training if they are going to close talent gaps, improve recruiting, retain valuable employees, and offer meaningful career paths. Job candidates are prioritizing AI training & professional development as a must-have because they know its essential for their career growth. When HR leaders and their teams know which AI techniques and technologies to use when theyre better equipped to battle biases, close talent gaps, making a greater contribution.

How AI Digital Dexterity Helps Tame The Talent Crisis

Attracting high-potential candidates, reskilling and upskilling workforces, and equipping HR teams with the knowledge they need to manage talent at scale are the catalysts driving organizations to add AI training. High-potential candidates are attracted to employers who create an intellectually rich and vibrant culture they can learn and grow within. HR leaders are seeing how the greater their commitment to upskilling and reskilling their workforce, the greater the energy theyre unleashing. Taking an interest in an employees growth and career path is rocket fuel for any business. And its the catalyst that CEOs are relying on to propel innovation too. PwCs 22nd Annual Global CEO Survey found that 55% of CEOs say upskilling and reskilling are necessary for their organizations to innovate and scale.

Forward-thinking HR leaders see AI expertise and knowledge as a competitive advantage. Theyre able to overcome many of talent managements most difficult challenges today by taking a pragmatic approach to using AI techniques and technologies. Findings from the recent Harris Interactive survey in collaboration with Eightfold titled Talent Intelligence And Management Report 2019-2020 reflect the challenges HR leaders face and why AI training with a strong focus on how to use matching technologies is a must-have today:

Harris Interactive survey in collaboration with Eightfold titled Talent Intelligence And Management Report 2019-2020

Harris Interactive survey in collaboration with Eightfold titled Talent Intelligence And Management Report 2019-2020

Harris Interactive survey in collaboration with Eightfold titled Talent Intelligence And Management Report 2019-2020

Harris Interactive survey in collaboration with Eightfold titled Talent Intelligence And Management Report 2019-2020

Conclusion

HR leaders need to set the pace when it comes to adopting AI digital dexterity skills and scaling them across their organizations. Upskilling and reskilling are essential for all organizations to stay competitively strong from an innovation standpoint. Taking an active interest in employees career direction and growth unleashes high energy levels and improves morale while increasing an entire organizations AI expertise and mastery. With AI skills increasing, HR can be more discerning and focused on taming the bias beast as well. Being strong with AI skills from an organizational standpoint helps solve the talent crisis every organization faces, too, starting with improving qualified talent pipelines.

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Every HR Leader Needs AI On Their Career Roadmap Part II - Forbes