BitQuick – Buy Bitcoins and Sell Bitcoins Instantly for Cash

Update - March, 31 2016 - 10:40 AM EST

We sincerely appreciate your loyalty and patience while we go through this process. It's a shame that Bitcoin services are targeted so heavily by cyber-criminals, but we will not return until we have the utmost confidence that our platform is secured once again. We realize that we have a truly unique service, not only because of how our platform works, but more importantly because of the way we treat our customers.

We are still on schedule for the platform to return as well. No files or information in the database were destroyed. We have nearly concluded our investigation on the issue, and have determined that our receipt upload function was likely the source of the exploit. We have also discovered that our database was likely leaked. No sensitive financial information was stored in the database, but phone numbers, first and last name and email addresses were released. Please look out for any phishing emails that may occur because of this. As previously stated, all modification PIN's and ID's remain secured.

We are now working on re securing our code base, and performing an additional security audit. We are still targeting 2-4 weeks from now to be back up, but there may be additional delays. We will keep you all updated! We are optimistic that the platform will be back better than before. In the mean time, please email us any questions you may have!

March, 17 2016 - 10:24 AM EST

When BitQuick was first founded back in August, 2013 it was founded with the intention to make Bitcoin trading safer and simpler. Through the years, we have always put customer security as our top priority. In February, 2014 we were the first US trading platform to implement proof of reserves following the Mt. Gox incident. 2015 up through now has seen incredible growth; BitQuick reached $1.5M 30 day trailing volume just last week, 15x where we were in January, 2015. This would not have been possible without our loyal and supportive customer base.

On Monday, March 14, 2016, our server fell victim to an attack that gave the attacker unauthorized administrative access. The breach was immediately noticed, and the server was shutdown to prevent any further damage. We are still performing a formal investigation to determine the attack vector, and specifically what information was obtained from the server. Due to additional security mechanisms in place, no funds were taken, and all IDs (drivers licenses, passports, etc.) and emails remain secured. Sellers were emailed withdrawal instructions Tuesday evening. All outstanding orders and withdrawals have been processed. Only 3% of all funds remain unclaimed. Support is still available at [emailprotected]

We have always provided our customers with the highest level of security and convenience, and we will not restore service until we are 100% confident we can continue to provide the same level of service that our customers are accustomed to, and deserve. This will occur once the investigation has been completed, the attack vector has been patched, and the rest of the source code has been audited for security. We estimate that this process could take anywhere from 2 to 4 weeks. An update will be issued to all BitQuick customers once the investigation has completed, and once service is restored.

Until then, we will continue working as hard as we can to restore safe service access. We really appreciate the support from everyone, and we will be back soon.

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BitQuick - Buy Bitcoins and Sell Bitcoins Instantly for Cash