How will cloud computing and analytics affect Citrix shops? – TechTarget

ORLANDO, Fla. -- Citrix put a lot of emphasis on monitoring, cloud computing and analytics at Synergy 2017, but...

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how do those priorities match up with IT's?

The company announced the new Citrix Analytics Service, a cloud offering that monitors devices, applications and networks and uses artificial intelligence to provide new insights into user activity. Synergy attendees also learned about improvements to Citrix Director, which is the core product for VDI monitoring, and a new workspace service for Citrix Cloud.

Here, consultant Theresa Miller, the founder and CEO of 24x7 IT Connection, shares her thoughts on Citrix's cloud computing and analytics push and what it means for XenDesktop and XenApp shops.

"The cloud-first strategy is interesting. It's also one that Microsoft used. A lot of times, people resist cloud-first -- like, 'What about my on-prem environment?' But as long as [Citrix doesn't] ignore the on-prem, which I don't think they will, I think it's the right thing to do. It's the right time for cloud.

We're coming up on an interesting time, because cloud is definitely part of everybody's conversations now. You have several key players in that space. We're all trying to figure out who the top two are going to be. You have your Microsoft. You have your Amazon. Google is even in there too. And then you have your Citrix and your VMware. While some might say, 'Well, Citrix and VMware are probably the two neck-in-neck competitors,' I don't discount the fact that the other cloud players can't still take a piece of the workstation community. In the end, it's probably a combination of any or all."

"Monitoring is a challenge for any company. Director has come a long way since it was first released. Anything that customers were feeling was missing is slowly getting added back into the stack, if it's not already.

I'm really excited to learn more about the analytics. It's one of those things that I think will really help customers. The monitoring is a tough area to get good information on.

And then to complement the analytics, there's also Smart Check. [Citrix is] doing a lot with Smart Check, making sure that it can analyze your environment and give you valuable information to act on instead of having just something that says, 'Oh, this is wrong. Now I have to call Citrix.' They're trying to make it so you have the answers right there."

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How will cloud computing and analytics affect Citrix shops? - TechTarget