Let’s get the network together: Improving lives through AI – Cloud Tech

We have seen a machine master the complex game of Go, previously thought to be one of the most difficult challenge of artificial processing. We have witnessed vehicles operating autonomously, including a caravan of trucks crossing Europe with only a single operator to monitor systems. We have seen a proliferation of robotic counterparts and automated means for accomplishing a variety of tasks. All of this has given rise to a flurry of people claiming that the AI revolution is already upon us.

Understanding the growth in the functional and technological capability of AI is crucial for understanding the real world advances we have seen. Full AI, that is to say complete, autonomous sentience, involves the ability for a machine to mimic a human to the point that it would be indistinguishable from them (the so-called Turing test). This type of true AI remains a long way from reality. Some would say the major constraint to the future development of AI is no longer our ability to develop the necessary algorithms, but, rather, having the computing power to process the volume of data necessary to teach a machine to interpret complicated things like emotional responses. While it may be some time yet before we reach full AI, there will be many more practical applications of basic AI in the near term that hold the potential for significantly enhancing our lives.

With basic AI, the processing system, embedded within the appliance (local) or connected to a network (cloud), learns and interprets responses based on experience. That experience comes in the form of training through using data sets that simulate the situations we want the system to learn from. This is the confluence of machine learning (ML) and AI. The capability to teach machines to interpret data is the key underpinning technology that will enable more complex forms of AI that can be autonomous in their responses to input. It is this type of AI that is getting the most attention. In the next ten years, the use of this kind of ML-based AI will likely fall into two categories:

There is no doubt about the commercial prospects for autonomous robotic systems for applications like online sales conversion, customer satisfaction, and operational efficiency. We see this application already being advanced to the point that it will become commercially viable, which is the first step to it becoming practical and widespread. Simply put, if revenue can be made from it, it will become self-sustaining and thus continue to grow. The Amazon Echo, a personal assistant, has succeeded as a solidly commercial application of autonomous technology in the United States.

In addition to the automation of transportation and logistics, a wide variety of additional technologies that utilise autonomous processing techniques are being built. Currently, the artificial assistant or chatbot concept is one of the most popular. By creating the illusion of a fully sentient remote participant, it makes interaction with technology more approachable. There have been obvious failings of this technology (the unfiltered Microsoft chatbot, Tay, as a prime example), but the application of properly developed and managed artificial systems for interaction is an important step along the route to full AI. This is also a hugely important application of AI as it will bring technology to those who previously could not engage with technology completely for any number of physical or mental reasons. By making technology simpler and more human to interact with, you remove some of the barriers to its use that cause difficulty for people with various impairments.

The use of AI for development and discovery is just now beginning to gain traction, but over the next decade, this will become an area of significant investment and development. There are so many repetitive tasks involved in any scientific or research project that using robotic intelligence engines to manage and perfect the more complex and repetitive tasks would greatly increase the speed at which new breakthroughs could be uncovered.

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Let's get the network together: Improving lives through AI - Cloud Tech