Canada Customer Relationship Management Report 2021-2028: AI, Cloud Computing, and IoT Is Promoting the Adoption of Connected Devices -…

DUBLIN--(BUSINESS WIRE)--The "Canada Customer Relationship Management Market Size, Share & Trends Analysis Report by Solution, by Deployment, by Enterprise Size, by End Use, and Segment Forecasts, 2021-2028" report has been added to ResearchAndMarkets.com's offering.

The Canada customer relationship management market is expected to reach USD 5.3 billion by 2028, expanding at a CAGR of 12.2% from 2021 to 2028.

The rising demand for advanced technologies such as Artificial Intelligence (AI), cloud computing, and the Internet of Things (IoT) is promoting the adoption of connected devices as well as data-rich and analytics solutions across businesses and enterprises. These solutions enable the integration of intelligence capabilities into business operations and practices to facilitate improved and effective customer engagements while driving operational optimization.

Organizations are putting a strong emphasis on customer engagement. Hence, customer engagement is gradually becoming an important part of CRM activities. This is particularly encouraging vendors to introduce dedicated solutions for social listening, social management, social measurement, and social monitoring, among others. A strong CRM platform can help organizations in cementing relations with existing customers while attracting new customers.

Companies operating across several industries and industry verticals are putting a strong emphasis on expanding their sales through internal channels to cut costs and improve short-term results. As such, they are investing aggressively in CRM solutions to retain their existing customers and defend their market share.

The ability of manufacturing and service organizations to efficiently retain the existing customers and attract new ones is emerging as a significant factor in driving their competitiveness in today's dynamic business environment. Companies often gauge the success of their efforts in terms of their market share rather than sales volume, particularly in the event of a volatile market.

Thus, manufacturing companies prefer focusing on customer retention while fostering development through the existing customer base.

Canada Customer Relationship Management Market Report Highlights

Key Topics Covered:

Chapter 1 Methodology and Scope

Chapter 2 Executive Summary

Chapter 3 Canada Customer Relationship Management Market: Industry Outlook

Chapter 4 Canada Customer Relationship Management Market: Solution Segment Analysis

Chapter 5 Canada Customer Relationship Management Market: Deployment Segment Analysis

Chapter 6 Canada Customer Relationship Management Market: Enterprise Size Segment Analysis

Chapter 7 Canada Customer Relationship Management Market: End-Use Segment Analysis

Chapter 8 Competitive Analysis

Chapter 9 Competitive Landscape

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Canada Customer Relationship Management Report 2021-2028: AI, Cloud Computing, and IoT Is Promoting the Adoption of Connected Devices -...