Google says bug with Teams and Android can cause 911 calls to fail – The Verge

Last week, a Reddit user reported that they werent able to call 911 using their Pixel 3 and later said they were working with Google support to figure out the issue. Yesterday, Google announced what was causing the issue in a reply to the post: an unintended interaction between the Microsoft Teams app and the underlying Android operating system (via 9to5Google).

In its comment, Google says that the bug happens when someone is using Android 10 or later and has Teams installed but isnt logged into the app. The company says that Microsoft will be releasing an update to Teams soon to prevent the issue and that theres an update to Android coming January 4th.

Needless to say, you should uninstall Teams until the update is available if youre not planning on logging into the app. If you have logged into it at one point but dont use it frequently, you should also go ahead and double-check that youre still logged in as well. Even though the bug was reported on the Pixel subreddit, Google recommends that you should keep an eye out for the Teams update if you have any Android device running Android 10 or up.

As many commenters pointed out, its a bit concerning that any app can make it so you cant contact emergency services. Google does say its only received one report about this bug, but its a pretty niche set of circumstances that cause the bug (theres really no reason to have Teams installed if youre not logged into it). If it had been a more common interaction, it couldve really caused problems.

Google says itll update its Reddit comment when the Teams update is rolled out.

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Google says bug with Teams and Android can cause 911 calls to fail - The Verge