What Businesses Need to Know About Robotic Process Automation – BizTech Magazine

Robotic process automation helps businesses keep up with ever-increasing transactions. Heres what they should know.

RPA uses virtual robots to simulate the work of a human at a keyboard, usually interacting with multiple applications. Its different from simply programming business rules into an application, because the bot is external to the application and can cross applications, read something off a web page, enter it into a local database, send an email and update yet another web page.

RPA succeeds best when the scope and steps of the process can be tightly defined, and when you take the time to carefully define each step before starting to automate anything. RPA projects should start with the fast, easy wins before moving to more complicated processes that are more difficult to automate.

RPA delivers a 24/7 workforce that operates faster and more accurately than humans at repetitive and easily defined tasks. Having a programmer update an application to implement some business processes or rules is expensive and time-consuming. RPA is a shortcut technology that lets businesses quickly define and deploy automation without modifying applications.

RPA delivers quickly in environments where many disconnected applications are needed to support a process and where human operators act as the glue to bring things together. Any data entry operation that is repetitive and requires a very low level of judgement is an excellent candidate for RPA.

RPA does not require re-engineering and refactoring business processes, but it doesnt fit well into every process. Before starting, ask how a specific process can be simplified and improved and how it can be optimized when a robot will be doing most of the work.

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What Businesses Need to Know About Robotic Process Automation - BizTech Magazine