{"id":45153,"date":"2020-10-28T17:52:52","date_gmt":"2020-10-28T21:52:52","guid":{"rendered":"https:\/\/www.opensource.im\/uncategorized\/artificial-intelligence-firm-capacity-raises-11-million-says-revenue-tripled-this-year-stltoday-com.php"},"modified":"2020-10-28T17:52:52","modified_gmt":"2020-10-28T21:52:52","slug":"artificial-intelligence-firm-capacity-raises-11-million-says-revenue-tripled-this-year-stltoday-com","status":"publish","type":"post","link":"https:\/\/euvolution.com\/open-source-convergence\/artificial-intelligence\/artificial-intelligence-firm-capacity-raises-11-million-says-revenue-tripled-this-year-stltoday-com.php","title":{"rendered":"Artificial intelligence firm Capacity raises $11 million, says revenue tripled this year &#8211; STLtoday.com"},"content":{"rendered":"<p><p>Capacity, a University City startup that bills itself as a help desk powered by artificial intelligence, has raised $11 million in venture capital.<\/p>\n<p>The company has now raised a total of $34 million since it was founded in 2017 by David Karandish and Chris Sims.<\/p>\n<p>Capacity said its revenue has tripled this year as companies accelerate digital transformation projects to help employees who are working from home. Capacity's software features a chatbot that responds to questions from employees and customers, and the company says it handles 84% of queries without human involvement.<\/p>\n<p>\"It was a no-brainer to reinvest in Capacity,\" Nick Smith, founder of Rice Park Capital Management in Minneapolis, says in the company's news release. \"And, who doesn't love a bot that can actually get your questions answered or kick off a needed process, not just take you through a decision tree to nowhere.\"<\/p>\n<p><!-- Auto Generated --><\/p>\n<p>Continued here:<br \/>\n<a target=\"_blank\" href=\"https:\/\/www.stltoday.com\/business\/columns\/david-nicklaus\/artificial-intelligence-firm-capacity-raises-11-million-says-revenue-tripled-this-year\/article_0f2b1ac2-f7be-54ec-aeb7-34a38d5a928a.html\" title=\"Artificial intelligence firm Capacity raises $11 million, says revenue tripled this year - STLtoday.com\" rel=\"noopener noreferrer\">Artificial intelligence firm Capacity raises $11 million, says revenue tripled this year - STLtoday.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p> Capacity, a University City startup that bills itself as a help desk powered by artificial intelligence, has raised $11 million in venture capital. The company has now raised a total of $34 million since it was founded in 2017 by David Karandish and Chris Sims<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27374],"tags":[],"class_list":["post-45153","post","type-post","status-publish","format-standard","hentry","category-artificial-intelligence"],"_links":{"self":[{"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/posts\/45153"}],"collection":[{"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/comments?post=45153"}],"version-history":[{"count":0,"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/posts\/45153\/revisions"}],"wp:attachment":[{"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/media?parent=45153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/categories?post=45153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/euvolution.com\/open-source-convergence\/wp-json\/wp\/v2\/tags?post=45153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}