Helping New Yorkers Keep the Heat On – Governor.NY.gov

This October, Governor Hochul announced $373 million for home heating aid to assist New Yorkers during cold weather months.

Eligible homeowners and renters may apply for the Home Energy Assistance Program (HEAP), which can provide up to $751 depending on income, household size and how they heat their home. A family of four may have a maximum gross monthly income of $5,249 or an annual gross income of $62,983 and still qualify for benefits a modest increase from the previous year's threshold.

Online:myBenefits.ny.gov

When the HEAP Regular benefit is open you may apply online if your household resides outside of New York City. This application is for a Regular HEAP benefit only.

In person:When the HEAP Regular benefit is open you may apply in person at yourHEAP Local District Contact.

In writing:When the HEAP Regular benefit is open, print andmailthe completedHEAP application:

In addition to the $373 million in funding, Governor Hochul announced that New York State is providing $150 million in federal funding to help low-income households pay heating utility arrears. This Regular Arrears Supplement benefit is available to households who are eligible for HEAP and behind on their heating utility bills, but that do not qualify for the utility assistance offered by New York's Emergency Rental Assistance Program. The one-time payments can cover all accumulated heating utility arrears up to $10,000 per household.

You may apply for the Regular Arrears Supplement benefit with yourHEAP Local District Contact.

Applications for assistance are accepted at local departments of social services in person or by telephone, with funding provided on a first-come, first-served basis. Here is a list of local offices by county.Residents outside of New York City may alsoapply onlinefor regular heating assistance benefits. New York City residents may download an application and obtain program information here.

Applicants must meet alleligibility requirementsto receive a regular HEAP benefit, which vary by income and household size, and be in active collections or otherwise facing disconnection or termination of service. Applicants must also be the utility customer of record or pay a utility directly.

Help is also now available to assist eligible homeowners if their primary heating equipment is unsafe or not operating and their furnace or boiler must be repaired or replaced.Benefit amounts through theHEAPHeating Equipment Repair and Replacement programare based on the actual cost incurred to repair or replace the essential heating equipment -up to $3,000 for a repair and $6,500 for a replacement.

Starting Jan. 3, HEAP will also provide a one-time emergency benefit to eligible households that are facing a heating emergency.

You may be eligible for an emergency HEAP benefit if:

and

By Phone:When the HEAP Emergency benefit is open you may call yourHEAP Local District Contactfor assistance.

In person:When the HEAP Emergency benefit is open you may apply in person at yourHEAP Local District Contact.

In person:You may call yourHEAP Local District Contactto apply for Heating Equipment Repair and Replacement benefits. The in-person interview and application requirement is temporarily suspended. The district will provide more information on how to submit the application and required documentation.

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Helping New Yorkers Keep the Heat On - Governor.NY.gov