UHealthSolutions to Provide Patient Communications Services to Edward M. Kennedy Community Health Center in New Pilot …

WORCESTER, Mass.--(BUSINESS WIRE)--

UHealthSolutions, Inc., a University of Massachusetts Medical School affiliate, is piloting enhanced patient communications services for community health centers through a new partnership with the Edward M. Kennedy Community Health Center (Kennedy CHC). The two organizations will work collaboratively to design and develop a suite of services targeted toward the needs of community-based health care organizations.

UHealthSolutions, a nonprofit company that manages business operations for health care organizations, will provide the Kennedy CHC with after-hours answering services, patient scheduling, and outbound appointment reminder calls giving the Kennedy CHC clinicians and support staff more time to engage with patients and provide patient care. UHealthSolutions is committed to promoting a culturally competent and linguistically diverse workforce to ensure an engaged experience for patients. The opportunity to partner with the Kennedy CHC will provide valuable insight to UHealthSolutions in the design and implementation of enhanced patient communications services for community-based health care organizations.

I am excited to start this relationship with the Edward M. Kennedy Community Health Center, said David P. Crosby, managing director, UHealthSolutions. This collaborative approach ensures that the patient is at the center of all communications, and allows health center staff to do what they do best provide exceptional patient care.

This new relationship will allow us to realign resources and focus our attention on the patient, said Antonia G. McGuire, Kennedy CHC president and chief executive officer. Kennedy CHC is a private, nonprofit community health center that serves over 100 communities in the greater Worcester and Metrowest areas. I look forward to working with Dave and the UHealthSolutions team to create and deliver additional communications services to better serve our patients.

About UHealthSolutions, Inc.

As a nonprofit affiliate of the University of Massachusetts Medical School, UHealthSolutions, Inc., takes a different approach to developing innovative, effective and cost-saving business solutions for health care clients. UHealthSolutions uses evidence-based methods and a clinical focus to assess the needs of health care organizations.

Formerly known as Public Sector Partners, UHealthSolutions is a 501(c)(3) nonprofit health care management and consulting firm. Since 2001, the organization has been committed to improving health care services by offering a full array of third-party administration, patient communication, program management, technology and consulting services.

About the University of Massachusetts Medical School

UMass Medical School, one of the fastest growing academic health science centers in the country, has built a reputation as a world-class research institution, consistently producing noteworthy advances in clinical and basic research. The Medical School attracts more than $270 million in research funding annually, 80 percent of which comes from federal funding sources. The mission of the Medical School is to advance the health and well-being of the people of the commonwealth and the world, through pioneering education, research, public service and health care delivery. Commonwealth Medicine, the Medical Schools health care consulting and operations division, provides a wide range of care management and consulting services to government agencies and health care organizations. For more information, visit commed.umassmed.edu.