JOHOR BARU: The police have uncovered the latest tactic of the Macau scam syndicates following a raid of premises allegedly being used as a call center on July 7, says state police chief Comm Datuk Ayob Khan Mydin Pitchay.

He said that the police raided the landed property at Mount Austin here and found after further investigations that the syndicate uses an application known as Got Further 602400 and added that it comes from an Asian country.

Comm Ayob said the telecommunication configuration system uses Voice Over Internet Protocol (VoIP) and Interactive Voice Response (IVR).

The victims will be contacted randomly through the system by using IVR (Robo-call) and voice recordings claiming to be from various enforcement agencies.

Victims would then be asked to press a number on their mobile phone before they are connected to an operator at the call centre where they are then told that they have committed an offence, he added.

Comm Ayob said the operator would then tell the victim to download an app where the syndicate is then able to hack into the victim's personal information, including their bank account details.

So far, we have identified about 12 scam cases involving losses amounting to a total of RM599,299 and police believe there are more call centres and victims in the state, he added.

On the raid itself, Comm Ayob said that 12 suspects aged between 20 and 45 were arrested and that they work as operators.

He added that those arrested also posed as enforcement officers from the police, the Malaysian Anti Corruption Commission (MACC), Immigration, the Customs Department, the Inland Revenue Board, court officials and even Pos Malaysia staff.

Two of the suspects played an important role in the syndicate where one of them acted as a supervisor while the other one as a technical communication system expert, he added.

Comm Ayob Khan said this during a press conference held at the state police headquarters here on Monday (July 13).

Link:

Police uncover new tactic used by Macau scam syndicates during raid on Johor call centre - The Star Online