New Case Management Accreditation Raises the Bar in Care Coordination Evaluation

WASHINGTON--(BUSINESS WIRE)--

Today the National Committee for Quality Assurance (NCQA) released its new Case Management (CM) Accreditation program for organizations managing care for patients with complex health care and social needs. Already, three organizations will be the first to seek NCQA accreditation: Alere (www.alere.com), Monroe Plan for Medical Care (www.monroeplan.com) and OptumHealth Care Solutions (www.optumhealth.com).

Designed for case management programs in provider, payer or community-based organizations, NCQAs CM Accreditation ensures that patients with complex conditions receive effective, coordinated patient-centered services that lead to good outcomes. In becoming an NCQA-Accredited Case Management program, organizations make a clear statement that they are dedicated to providing personalized effective care- not just checking a box for another distinction.

NCQAs Case Management Accreditation:

Additionally, it is the only program that assesses quality during a patients transition between care settings. As patients health needs often fall through the cracks when they move from one setting to the next, effective case management can ensure continuity of critical services as patients travel through the system.

Case Management Accreditation moves us closer to measuring quality across population health management initiatives, said Margaret E. OKane, President, NCQA. Not only does it add value to existing quality improvement efforts; it also demonstrates an organizations commitment to the highest degree of improving the quality of their patients care.

Alere is delighted for the opportunity to become one of the first-adopters of NCQAs Case Management Accreditation, said Scott Schell, Executive Vice President and Chief Clinical Officer, Alere. Holistic case management solutions represent the ideal platform for optimally managing increasing complexities in patient care, multiple co-morbidities, complicating social and financial challenges, and multiple sites and providers of care delivery. Together these changes underscore the need for systematic evaluation of program effectiveness and expanded accreditation standards.

Joseph A. Stankaitis, Chief Medical Officer, Monroe Plan for Medical Care and NCQA Review Oversight Committee member noted, With the Affordable Care Act driving monumental changes in the healthcare delivery arena, Monroe Plan believes that achieving NCQA accreditation for case management would provide a greater degree of assurance for its regulators, partners, practices and communities by demonstrating that Monroe Plan has what it takes to provide optimal person-centered care.

OptumHealth Care Solutions Inc. is excited to be an early adopter of the Case Management Accreditation program. It is an opportunity to continue to showcase our commitment to the highest in quality standards, explained Margaux Frazee, Director of Enterprise Audit and Accreditation for OptumHealth Care Solutions, Inc.

Current NCQA-Accredited health plans or accountable care organizations and NCQA-Recognized patient-centered medical homes are eligible for automatic credit when they work with an NCQA-Accredited CM organization. Organizations can apply for accreditation and receive a three-year or two-year accreditation status based on performance against the standards.

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New Case Management Accreditation Raises the Bar in Care Coordination Evaluation

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