Royal Caribbean Cruises said a cruise ship was operating safely and did not touch bottom in response to a Broward County couple's complaint that the boat had stopped within 100 feet of striking their waterfront home.

According to WFOR-TV and WPLG-TV in Miami, the Celebrity Equinox was leaving Port Everglades on Friday afternoon and heading toward the patio of Bill and Yasmine Todhunter.

Bill Todhunter said the cruise ships usually pass hundreds of yards away their home.

"I looked up and I knew something was wrong, because I was looking up at the bow of the boat," Todhunter told WFOR-TV.

Yasmine Todhunter grabbed her cellphone and began recording video, which shows engines on the front of the ship apparently trying to slow its approach. Her husband said the ship had "come aground."

Royal Caribbean Cruises, issued a statement saying the ship was navigating safely " under the guidance of local port pilots" and that it did not touch bottom.

The Equinox is 1,041 feet long and weighs more than 120,000 gross tons.

The Coast Guard told WFOR-TV that ships must report collisions or groundings, and Royal Caribbean has not. The Todhunters said they contacted the Coast Guard and said the agency was planning to investigate.

Royal Caribbean: Cruise ship approaching Broward home was operating safely (w/ video) 03/08/17 [Last modified: Wednesday, March 8, 2017 2:41pm] Photo reprints | Article reprints

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Royal Caribbean: Cruise ship approaching Broward home was operating safely (w/ video) - Tampabay.com