Imagine: Humans waging an epic battle against technology, with human intelligence inevitably subjugated by artificial overlords. Plenty of folks would line up with front-row tickets and popcorn in hand. But its also the very real manifestation of a universal fear jobs relegated to machines, livelihoods handed over to bots.
But when we take a closer look at bots and other forms of artificial intelligence, our worst fears are a far cry from the truth. Weve built bots to help us succeed. And instead of viewing them as our grand reckoning, we should view AI and bots as tools to exponentially expand our human capabilities in and out of the workplace. Yes, bots can make us more human in our daily lives.
Those who use bots as superhuman digital assistants will find the most success. Itll be humans to the bot-th power, rather than humans versus bots.
Much of our understanding of AI and the future is rooted in misconception. Were trepidatious toward the future. Its a valid and human response that shouldnt go ignored. But the truth is, the future is already here.
Anyone whos tagged a photo of a friend on Facebook has used AI. But do people think that way? While 86 percent of people say theyre interested in trying AI tools, 63 percent dont realize theyre already using AI.
Machines are much better at quickly surfacing the most relevant information the internet holds. Its on us humans to take that knowledge and make the most informed decisions. But finding information not all our bot friends can help us with they can do much more than just answer direct questions.
Soon, bots will work in the background on our behalf and initiate a conversation when something interesting has happened. Well be prompted with a notable result, and then well make the choice to move forward.
Its simple, but so powerful. As technology should be.
Computers now have the ability to do what we once thought only human intelligence could handle. In the near future, AI is going to feel less artificial and more intelligent.
Humans learn from example and experience. So do machines. Machine learning allows you tell a system what you want, not how to do it.
Once something a few PhDs wrote about, machine learning is now something millions of people benefit from. Everything from predictive learning and lead scoring to content recommendations and email optimization will get much easier for marketers and salespeople alike.
Already, 40 percent of people dont care if theyre served by an AI tool or a human so long as the question gets answered. Only 26 percent say the same for more complicated customer requests. But how those humans will best serve their customers will take (you guessed it) bots.
If you want your employees and business to benefit from all this machine learning, youll need to invest in getting the data in one centralized place. After all, the data is what gives machine learning the learning part. Theres no learning without the data.
Not only is AI the future of marketing and sales, its the future of the inbound movement. AI and bots allow you to provide highly personalized, helpful, and human experiences for your customers. It may not be a summer blockbuster fit for theaters, but AI and bots sure feel like theyre fit for businesses.
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AI is here to save your career, not destroy it - VentureBeat
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