SALEM, N.H.--(BUSINESS WIRE)--

On Call International, the leading provider of medical, security and travel assistance has introduced a dynamic new risk mitigation and traveler tracking tool, Searchlight. This highly anticipated service provides travel preparation, tracking, interactive communications and even social media integration to reduce health and safety risks for students and company employees when traveling anywhere in the world. The Searchlight mobile app grants users full access to the portal including profile, trip details and destination information.

After listening to our customers and researching how we can best help them protect the health and safety of their travelers, we created Searchlight, stated Michael J. Kelly, company CEO. This product does it all for both administrators and the travelers themselves by providing useful and interactive travel information before and during trips, organizing important documents and itineraries and offering a direct line of communication between travelers and administrators. As both a parent of college age children and a frequent business traveler, I am excited to bring something this valuable and unique to the marketplace.

Searchlight is composed of four key components:

Upon booking a trip, users can either add their travel details manually or the trip itinerary can be fed directly from their travel management company. Travelers can easily create a personal profile in the customized online resource center within the secure Searchlight portal, which allows them to designate emergency contacts and store important travel documents such as copies of their passports. The tool then provides travelers with pre-trip advice via email including medical, security and cultural overviews specific to their destination. While the traveler is away, Searchlight also provides tools to locate and communicate with travelers to reduce health and safety risks and can be accessed by a short list of user designated individuals and administrators. These administrators can communicate with the traveler directly via email, two-way SMS text, phone and social media sites, providing complete interactivity between the traveler and the organization.

The global-view dashboard aggregates all of the travelers data into one place. This secured data is available 24/7/365 for a crisis or for regular risk mitigation purposes. All of the travelers data including flight itineraries, hotel and destination information is connected to On Calls risk alerts to provide administrators customizable reporting of travelers exposure by country and region; enabling travelers to receive breaking updates and travel advice.

The information and advisory tools give an overview to travelers upon booking including medical, security, travel and cultural information to help travelers prepare for their upcoming trip. Additional items can include country manner and embassy information. This information can be shared with the traveler via email and is available via the portal at all times granting access to a comprehensive, vetted worldwide provider database. If travel advice changes, Searchlight alerts are issued to travelers before, during and immediately after travel if they are affected by the country or region experiencing unrest allowing travelers and administrators to communicate through the portal or privately through social media sites such as Facebook.

Specializing in worldwide emergency medical evacuations which can cost up to $30,000 domestically and as much as $100,000 internationally On Call Internationals services are designed help fulfill an organizations duty of care obligations and to safeguard employers and educational institutions from unnecessary personnel, legal and financial risk.

Additional medical assistance services range from emergency prescription replacement to worldwide hospital and physician referral and include medical case monitoring and dispatching a physician or specialist in emergencies. The companys 24/7 Nurse Helpline provides medical advice for those traveling and is staffed by U.S.-licensed nurses who assess patient symptoms, identify the urgency of a situation and recommend a plan of care. On Call also provides members with advice related to security concerns, situational security analysis for administrators and assistance during a security crisis.

Ideal for business and academic travelers, Searchlight is an interactive travel risk management platform that combines an online resource center, the global view dashboard, worldwide provider database and automated advisory alerts in a single solution.

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Searchlight, the New Interactive Product and Travel Necessity