In business enterprises, helpdesk technology assists IT users in solving problems. In small and medium-sized companies, a helpdesk is usually handled by a single person with a contact number. In larger companies, a helpdesk is operated by a group of experts who have advanced software at their disposal to monitor and analyze IT problems and their patterns.

The global helpdesk automation market is expected to witness a significant growth on account of high consumerization of information technology, and high demand of automation routine process. Also, the growing need for minimizing the level 1 support is driving the growth of the market for large enterprises. This factor majorly arises due to the new industry chain structure comprising of helpdesk automation. For resolving customer queries and issues related to product or service, helpdesk support is used, which is either web-based or software-based. The helpdesk support in a small & medium enterprise is usually handled by one or two persons, however, in large organization; the level of support at level 1 is complex and widespread requiring service from more than one person. Though, automation is gaining a significant growth among end-users need to provide better service to users contacting the helpdesk, the risk associated with multi tenancy and limited capabilities of the enterprises may restrain the market growth

Access the PDF sample of the report @https://www.orbisresearch.com/contacts/request-sample/2460489

In 2018, the global Helpdesk Automation market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Helpdesk Automation status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Helpdesk Automation development in United States, Europe and China.

The key players covered in this studyBMC SoftwareCA TechnologiesHP Enterprise ServicesServiceNowAtlassianAxios SystemsCherwell SoftwareFreshdeskHappyfoxKayakoNTR GlobalResolve SystemsSunrise SoftwareSunView SoftwareVision HelpdeskVorex

Make an enquiry of this report @https://www.orbisresearch.com/contacts/enquiry-before-buying/2460489

Market segment by Type, the product can be split intoIncident Management SystemsSelf-service Password ResetKnowledge BaseIncident Management PortalAutomated Diagnostics

Market segment by Application, split intoIT and TelecomBFSIGovernment and EducationHealthcareManufacturing and AutomotiveRetailOthers

Market segment by Regions/Countries, this report coversUnited StatesEuropeChinaJapanSoutheast AsiaIndiaCentral & South America

Browse the complete report @https://www.orbisresearch.com/reports/index/global-helpdesk-automation-market-size-status-and-forecast-2019-2025

The study objectives of this report are:To analyze global Helpdesk Automation status, future forecast, growth opportunity, key market and key players.To present the Helpdesk Automation development in United States, Europe and China.To strategically profile the key players and comprehensively analyze their development plan and strategies.To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Helpdesk Automation are as follows:History Year: 2014-2018Base Year: 2018Estimated Year: 2019Forecast Year 2019 to 2025For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

Chapter One: Report Overview

1.1 Study Scope

1.2 Key Market Segments

1.3 Players Covered

1.4 Market Analysis by Type

1.4.1 Global Helpdesk Automation Market Size Growth Rate by Type (2014-2025)

1.4.2 Incident Management Systems

1.4.3 Self-service Password Reset

1.4.4 Knowledge Base

1.4.5 Incident Management Portal

1.4.6 Automated Diagnostics

1.5 Market by Application

1.5.1 Global Helpdesk Automation Market Share by Application (2014-2025)

1.5.2 IT and Telecom

1.5.3 BFSI

1.5.4 Government and Education

1.5.5 Healthcare

1.5.6 Manufacturing and Automotive

1.5.7 Retail

1.5.8 Others

1.6 Study Objectives

1.7 Years Considered

Chapter Two: Global Growth Trends

2.1 Helpdesk Automation Market Size

2.2 Helpdesk Automation Growth Trends by Regions

2.2.1 Helpdesk Automation Market Size by Regions (2014-2025)

2.2.2 Helpdesk Automation Market Share by Regions (2014-2019)

2.3 Industry Trends

2.3.1 Market Top Trends

2.3.2 Market Drivers

2.3.3 Market Opportunities

Chapter Three: Market Share by Key Players

3.1 Helpdesk Automation Market Size by Manufacturers

3.1.1 Global Helpdesk Automation Revenue by Manufacturers (2014-2018)

3.1.2 Global Helpdesk Automation Revenue Market Share by Manufacturers (201

Continued.

Orbis Research (orbisresearch.com) is a single point aid for all your market research requirements. We have vast database of reports from the leading publishers and authors across the globe. We specialize in delivering customized reports as per the requirements of our clients. We have complete information about our publishers and hence are sure about the accuracy of the industries and verticals of their specialization. This helps our clients to map their needs and we produce the perfect required market research study for our clients.

Hector CostelloSenior Manager Client Engagements4144N Central Expressway,Suite 600, Dallas,Texas 75204, U.S.A.Phone No.: +1 (972)-362-8199 ; +91 895 659 5155

Go here to see the original:

Helpdesk Automation Market 2020 Global Trends, Market Share, Industry Size, Growth, Opportunities And Forecast To 2025 - 3rd Watch News