SoftLayer isn’t a publicly traded company, but in the interest of transparency, we do our best to share as much information about the business as we can with our customers. Earlier this week, we released our revenue and operations growth for the first quarter of 2011, and while we’re happy to reach so many amazing milestones, we can’t take any time to rest on our laurels.
It’s no secret that we’ve gotten to where we are today because our 26,000+ customers trust us with their businesses. We can quantify success with revenue numbers and server counts, but at the end of the day, our business will be successful when we provide a platform for our customers to be successful. The growth of our customer base is a testament to the hard work the team has put in behind the scenes, and it also presents an interesting challenge: We need to continue to meet the needs of 26,000+ different businesses in 140+ countries around the world.
Given the amount of hair-pulling you might encounter by something as simple as setting up dinner with a group of friends, it’s a pretty daunting task to incorporate thousands of disparate perspectives in our road map as we move forward, but with that challenge comes great opportunity to build SoftLayer into an even better business. Whether the request is for something as straightforward as a hardware product or as complex as geographic expansion into specific international markets, the feedback we get from our customers shapes our internal conversations (and ultimately our long-term plans).
Understanding that need for constant feedback, we’re doing our best to listen to what our customers have to say. We’re listening to conversations on our forums, watching updates from our customers on various social media platforms, and monitoring our sales and support customer experiences to ensure we’re moving in the right direction. Recently, we incorporated a Get Satisfaction widget on our site to give our customers a platform to share their ideas, questions, problems and praises. Additionally, users can vote on existing suggestions to give us a sense of our customer base’s priorities.
To all of our customers, thank you for trusting SoftLayer with your business. In response to your past requests, we’ve opened a new data center in San Jose, christened new pods in Dallas and Washington, D.C., launched our managed hosting service and released servers powered by the latest and greatest Intel Xeon “Sandy Bridge” and “Westmere EX” processors … And all of those accomplishments have come since we closed the books on the success we shared from Q1.
As we continue to improve our feedback loops, you’re going to see even more impressive numbers from SoftLayer, and that success will fuel our ability to continue growing the business to meet more of our customers’ requests. Because we officially completed our integration with The Planet in Q1, we’re able to shift our focus completely to maintaining and growing the combined business. By the end of the year, you’ll see SoftLayer data centers in Europe and Asia, and as new products and technologies are released, you’ll see them first from SoftLayer.
What else can we do for you? (And no, that’s not a rhetorical question.)
- Lilah Brown's Planets, Part II (or, Season II preview) [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Snow White needs a bailout [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- To the moon [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- S/1 90482 (2005) needs your help [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- We'll always have Regulus [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Orcus Porcus [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Kant's Crowded Universe [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Look up! [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Baby Pictures [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Encore: Yelping at Saints [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Godspeed [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Heavens above! [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Homeward bound [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Sony Pictures and the end of the world [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Thank you from the future [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Lunar dreams [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- The first of the Pluto books! [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Don't try to blame it on Rio [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Rio roundup [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- The long road to a Titan storm [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Planetary Placemats [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Fog! Titan! Titan Fog! (and a peer review experiment) [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Millard Canyon Memories [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- The problem with science [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- P.S. on the problem with science [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- How Big is 10 TB? [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Showing You Your Servers [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Pick Your Partnership: Referral Partners, Resellers and Affiliates [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Server Form Factors: Towers v. Rack-Mounts [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Lights-Out in the Data Centers [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Disruptive Technologies: Virtualization and The Cloud [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Know Thy Backups – Part I [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Know Thy Backups – Part II [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Boo Bash 2009 – Desktop Costume Included! [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- Why No One Will Talk About “Cloud Computing” in 10 Years [Last Updated On: November 8th, 2009] [Originally Added On: November 8th, 2009]
- The end of the fall [Last Updated On: December 13th, 2009] [Originally Added On: December 13th, 2009]
- We Love ‘Server Huggers’ [Last Updated On: December 13th, 2009] [Originally Added On: December 13th, 2009]
- All About the Cloud: An Interview with Dell’s Cloud Evangelist [Last Updated On: December 13th, 2009] [Originally Added On: December 13th, 2009]
- Happy Solstice [Last Updated On: December 21st, 2009] [Originally Added On: December 21st, 2009]
- A ghost of Christmas past [Last Updated On: December 31st, 2009] [Originally Added On: December 31st, 2009]
- Learning from a Blender [Last Updated On: January 5th, 2010] [Originally Added On: January 5th, 2010]
- Changing my world [Last Updated On: January 6th, 2010] [Originally Added On: January 6th, 2010]
- A Server. From Scratch. [Last Updated On: January 7th, 2010] [Originally Added On: January 7th, 2010]
- The Planet Sand Castle: Upgrade Your Sandbox [Last Updated On: January 12th, 2010] [Originally Added On: January 12th, 2010]
- Hosting for Haiti [Last Updated On: January 20th, 2010] [Originally Added On: January 20th, 2010]
- Redefining Value [Last Updated On: January 26th, 2010] [Originally Added On: January 26th, 2010]
- My Experience as a Newbie at The Planet [Last Updated On: January 28th, 2010] [Originally Added On: January 28th, 2010]
- Confessions of Another New Planeteer [Last Updated On: February 1st, 2010] [Originally Added On: February 1st, 2010]
- How I Learned to Stop Worrying and Love Permissions [Last Updated On: February 11th, 2010] [Originally Added On: February 11th, 2010]
- Where at The Planet is Rachel? [Last Updated On: February 15th, 2010] [Originally Added On: February 15th, 2010]
- The Planet Storage Cloud: FYI [Last Updated On: February 19th, 2010] [Originally Added On: February 19th, 2010]
- Meet us in March [Last Updated On: February 25th, 2010] [Originally Added On: February 25th, 2010]
- The Planet in “The Channel” [Last Updated On: March 2nd, 2010] [Originally Added On: March 2nd, 2010]
- The Planet Server Challenge [Last Updated On: March 13th, 2010] [Originally Added On: March 13th, 2010]
- The Definitive Guide to Finding The Planet at SXSW [Last Updated On: March 13th, 2010] [Originally Added On: March 13th, 2010]
- The SXSW Iron Geek Champion! [Last Updated On: March 15th, 2010] [Originally Added On: March 15th, 2010]
- Drinking from the Fire Hose [Last Updated On: March 16th, 2010] [Originally Added On: March 16th, 2010]
- The Fastest Hands at SXSW [Last Updated On: March 17th, 2010] [Originally Added On: March 17th, 2010]
- System.out.println(“Hello World!”); [Last Updated On: March 22nd, 2010] [Originally Added On: March 22nd, 2010]
- Westmere – Get it Here [Last Updated On: March 23rd, 2010] [Originally Added On: March 23rd, 2010]
- Orbit on Your iPhone: A Sign of Things to Come [Last Updated On: March 24th, 2010] [Originally Added On: March 24th, 2010]
- #ShowMeMyServer 2.0 [Last Updated On: March 25th, 2010] [Originally Added On: March 25th, 2010]
- Get to Know Your Visitors [Last Updated On: March 30th, 2010] [Originally Added On: March 30th, 2010]
- The Next Big Thing in Hosting: The Hostatulator [Last Updated On: April 1st, 2010] [Originally Added On: April 1st, 2010]
- Storage Cloud and the City [Last Updated On: April 4th, 2010] [Originally Added On: April 4th, 2010]
- American Heart – Why I Walk [Last Updated On: April 7th, 2010] [Originally Added On: April 7th, 2010]
- The Cake Shouldn’t Be a Lie [Last Updated On: April 8th, 2010] [Originally Added On: April 8th, 2010]
- April Showers Bring May Flowers [Last Updated On: April 9th, 2010] [Originally Added On: April 9th, 2010]
- First at The Planet: Nehalem EX 4-Socket Servers [Last Updated On: April 15th, 2010] [Originally Added On: April 15th, 2010]
- Intel Guest Blog: Xeon 5600 [Last Updated On: April 16th, 2010] [Originally Added On: April 16th, 2010]
- Inside the Office: A Birthday Surprise [Last Updated On: April 18th, 2010] [Originally Added On: April 18th, 2010]
- The Planet @ Cloud Expo East [Last Updated On: April 19th, 2010] [Originally Added On: April 19th, 2010]
- The Planet @ ad:tech SF [Last Updated On: April 22nd, 2010] [Originally Added On: April 22nd, 2010]
- ad:tech Server Challenge [Last Updated On: April 22nd, 2010] [Originally Added On: April 22nd, 2010]
- ad:tech Panel: Developing Communities Online [Last Updated On: April 23rd, 2010] [Originally Added On: April 23rd, 2010]
- The Planet @ Interop Las Vegas [Last Updated On: April 27th, 2010] [Originally Added On: April 27th, 2010]
- Overflowing With Value: 10TB is Back! [Last Updated On: April 28th, 2010] [Originally Added On: April 28th, 2010]
- The Cloud is NOT the Revolution [Last Updated On: April 29th, 2010] [Originally Added On: April 29th, 2010]
- The Importance of Orbit 2.0 [Last Updated On: May 5th, 2010] [Originally Added On: May 5th, 2010]
- The Planet @ Web 2.0 Expo [Last Updated On: May 6th, 2010] [Originally Added On: May 6th, 2010]