Several brands from The Travel Corporation, including The Red Carnation Hotel Collection, Luxury Gold and Insight Vacations haveupdated their precautionary measures and cancellation policy as a result of the coronavirus (COVID-19) pandemic.

Red Carnation says it is following the recommendations from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). In addition to these measures, it encourages travelers to learn more about what you can do to travel safer.

(The World Health Organization has several recommendations to reduce exposure to a range of illnesses, including hand and respiratory hygiene as well as safe food practices.)

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For guests who have booked a pre-pay rate and are due to stay between March 13 and December 31, 2020, you will have the option to amend your booking from 12 months of your planned arrival date. If you are able to claim your hotel stay via your travel insurance, please let Red Carnation know and it will arrange for any documents you require to be sent to you.

If you would like to book a future date, bookings may be cancelled one day prior to your arrival date without any fees being incurred.

Owing to the evolving COVID-19 situation and government travel advisories and restrictions, Insight Vacations is temporarily suspending operations in Europe, the UK and the Middle East of all guided vacations commencing from March 13 until April 30, 2020. Similarly, Luxury Gold is temporarily suspending operations in Europe, the U.K., the Middle East, Asia, Australia, New Zealand and South Africa of all guided vacations commencing from March 13 until April 30, 2020.

All guests currently booked on a guided vacation during this temporary suspension may change their travel dates or destination. We can assist you with your new date or destination for any time in 2020 or 2021, with a full credit of all monies paid for the land portion of the trip redeemable against your revised journey with Insight Vacations or another TTC brand (Luxury Gold, Trafalgar, Brendan Vacations, CostSaver, Uniworld, U by Uniworld) to any destination. If travel insurance was declined, you will be responsible for any change fees charged by the airline.

For guests with existing bookings to Europe, the UK and the Middle East (for Insight Vacations) or to Europe, the UK, the Middle East, Asia, Australia, New Zealand and South Africa (for Luxury Gold) departing from May 1 and more than 30 days from today for other destinations, or any new bookings being made, the brands are temporarily offering a fee waiver until 30 days prior to departure should guests wish to change their dates or travel to a different destination. Airlines may have different policies and penalty charges, which are the guests responsibility.

Guests currently traveling to the above destinations with Insight Vacations or Luxury Gold have the option to continue their travels or return home early and receive a pro rata travel credit for the unused land portion of their trip.

Trips operating in North America are operating as planned.

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The Latest COVID-19 Policies From The Travel Corporation Brands - Luxury Travel Advisor