Research reveals the key actions leaders can take to accelerate AI outcomes

NEW YORK, Oct. 18, 2022 /PRNewswire/ --

Key takeaways

Why this matters

The Deloitte AI Institute's fifth edition of the "State of AI in the Enterprise" survey, conducted between April and May 2022, provides organizations with a roadmap to navigate lagging AI outcomes. Twenty-nine percent more respondents surveyed classify as underachievers this year, yet 79% of respondents say they've fully deployed three or more types of AI. It is clear despite rapid advancement in the AI market that organizations are struggling to turn implementation into scalable transformation. This year's report digs deeper into the actions that lead to successful outcomes providing leaders with a guide to overcome roadblocks and drive business results with AI.

The report surveyed 2,620 executives from 13 countries across the globe, outlining detailed recommendations for leaders to cultivate an AI-ready enterprise and improve outcomes for their AI efforts. Similar to last year's report, Deloitte grouped responding organizations into four profiles Transformers, Pathseekers, Starters and Underachievers based on how many types of AI applications they have deployed full-scale and the number of outcomes achieved to a high degree. The findings in the report aim to help companies overcome deployment and adoption challenges to become AI-fueled organizations that realize value and drive transformational outcomes from AI.

Key quotes

"Amid unprecedented disruption in the global economy and society at large, it is clear today's AI race is no longer about just adopting AI but instead driving outcomes and unleashing the power of AI to transform business from the inside out. This year's report provides a clear roadmap for business leaders looking to apply next-level human cognition and drive value at scale across their enterprise."

Costi Perricos, Deloitte Global AI and Data leader

"Since 2017, we have been tracking the advancement of AI as industries navigate the "Age of With." The fifth edition of our annual report outlines how AI can propel businesses beyond automating processes for efficiency to redesigning work itself. While organizations face the challenge of middling results, it is clear successful AI transformation requires strong leadership and focused investment, a through-line consistently evident in our annual research."

Beena Ammanath, executive director of the Deloitte AI Institute, Deloitte Consulting LLP

Four key actions powering widespread value from AI

Based on Deloitte's analysis of the behaviors and responses of high- and low-outcome organizations, the report identifies four key actions leaders can take now to improve outcomes for their AI efforts.

Action 1: Invest in Leadership and Culture

When it comes to successful AI deployment and adoption, leadership and culture matter. The workforce is increasingly optimistic, and leaders should do more to harness that optimism for culture change, establishing new ways of working to drive greater business results with AI.

Action 2: Transform Operations

An organization's ability to build and deploy AI ethically and at scale depends on how well they have redesigned their operations to accommodate the unique demands of new technologies.

Action 3: Orchestrate Tech and Talent

Technology and talent acquisition are no longer separate. Organizations need to strategize their approach to AI based on the skillsets they have available, whether they derive from humans or pre-packaged solutions.

Action 4: Select Use Cases that Accelerate Outcomes

The report found that selecting the right use cases to fuel an organization's AI journey depends largely on the value-drivers for the business based on sector and industry. Starting with use cases that are easier to achieve or have a faster or higher return on investment can create momentum for further investment and make it easier to drive internal cultural and organizational changes that accelerate the benefits of AI.

Connect with us:@Deloitte, @DeloitteAI, @beena_ammanath

TheDeloitte AI Institutesupports the positive growth and development of AI through engaged conversations and innovative research. It also focuses on building ecosystem relationships that help advance human-machine collaboration in the "Age of With," a world where humans work side-by-side with machines.

About DeloitteDeloitte provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, including nearly 90% of the Fortune 500 and more than 7,000 private companies.Our people come together for the greater good and work across the industry sectors that drive and shape today's marketplace delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthier society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them.Building on more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte's approximately 415,000 people worldwide connect for impact at http://www.deloitte.com.

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SOURCE Deloitte Consulting LLP

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'State of AI in the Enterprise' Fifth Edition Uncovers Four Key Actions to Maximize AI Value - PR Newswire